Front Desk & Admin Specialist – Fleet & Parking (Hospital)

Central Queensland Hospital and Health Service; Rockhampton Regional; On-site; AUD 67,000 - 80,000; Full time

Benefits offered by this job

Professional development opportunities

Flexible work-life balance

Salary sacrificing options

Paid parental leave

Employee Assistance Program

Discounted private health insurance

Fitness Passport

Job summary

Central Queensland Hospital and Health Service is seeking an Administration Support Officer (Reception Fleet Parking) at Rockhampton Hospital in Rockhampton, QLD. The role focuses on front counter reception, payments, parking reporting and fleet coordination to support patient care and hospital operations.

You will handle enquiries, manage banking, process invoices, and maintain databases with attention to data quality and accuracy.

Qualifications

• Strong customer service and interpersonal communication with patients, staff and stakeholders.
• Proficiency in Microsoft Word, Excel and hospital information systems.
• Sound cash handling, till balancing and banking reconciliation skills.
• Excellent organisational ability to manage priorities and meet deadlines.

Responsibilities

• Provide front counter, reception and telephone support to patients, visitors and staff while maintaining filing and archiving systems.
• Manage daily banking, receipting, EFTPOS and cash reconciliation, floats and change orders following procedures.
• Process invoices and receipts, maintain financial records, generate and distribute parking reports, and prepare monthly write-off submissions.
• Maintain registers, databases and data quality; coordinate fleet vehicle bookings and liaise with services.

Skills

Customer service

Interpersonal skills

Communication

Cash handling

Organisational skills

Tools

Microsoft Word

Microsoft Excel

Hospital information systems

Job description

Central Queensland Hospital and Health Service is seeking an Administration Support Officer (Reception Fleet Parking) at Rockhampton Hospital in Rockhampton, QLD. The role focuses on front counter reception, payments, parking reporting and fleet coordination to support patient care and hospital operations.

You will handle enquiries, manage banking, process invoices, and maintain databases with attention to data quality and accuracy.