Administration Support Officer (Reception Fleet Parking)

Queensland Government; Rockhampton Regional; On-site; AUD 67,000 - 80,000; Full time

Benefits offered by this job

Flexible Work-Life Balance

Ongoing Professional Development and E

Generous Salary Sacrificing Options

Paid Parental Leave

Employee Assistance Program (EAP)

Discounted Private Health Insurance

Fitness Passport

Job summary

Rockhampton Hospital is seeking a finance/administration professional to provide front counter and reception duties, handle patient and staff inquiries, and maintain filing systems. The role includes daily banking, invoicing, and financial record keeping, with responsibilities spanning fleet bookings and coordination with services.

The successful candidate will have strong customer service and organizational skills, proficiency in Word/Excel, and experience with hospital information systems.

Qualifications

• Strong customer service, interpersonal and communication skills.
• Proficiency in Microsoft Word, Excel and relevant hospital information systems.
• Sound financial skills, including cash handling, till balancing and banking reconciliations.

Responsibilities

• Provide front counter, reception and telephone support for patients, visitors and staff.
• Manage daily banking, receipting, EFTPOS and cash reconciliation, floats and change orders.
• Process invoices and receipts, maintain financial records and prepare monthly write-off submissions.
• Maintain registers and databases, coordinate fleet vehicle bookings and liaising with services.

Skills

Customer service

Microsoft Word

Excel

Hospital information systems

Tools

Financial software

Job description

About us:Rockhampton Hospital is Central Queensland's 305-bed referral hub, bringing together state-of-the-art facilities and specialist services to care for patients from across the region. From Gladstone, Emerald, Yeppoon and Biloela to smaller rural communities, patients rely on Rockhampton Hospital for specialist care and investigations they can't access locally. Its role goes beyond the hospital walls, supporting better access to care for regional Queenslanders when they need it most.About the role:Provide front counter, reception and telephone support, responding to enquiries from patients, visitors and staff while maintaining filing and archiving systems.Manage daily banking, receipting, EFTPOS and cash reconciliation, floats and change orders in line with financial procedures.Process invoices and receipts, maintain accurate financial records, generate and distribute parking reports, and prepare monthly write-off submissions.Maintain registers, databases and data quality while coordinating fleet vehicle bookings and allocations and liaising with relevant services.About you:Strong customer service, interpersonal and communication skills, with the ability to build effective relationships with patients, staff and stakeholders.Proficiency in Microsoft Word, Excel and relevant hospital information systems.Sound financial skills, including cash handling, till balancing and banking reconciliations.Excellent organisational skills, with the ability to manage competing priorities and meet deadlines.A proactive, solutions-focused approach to problem-solving, workload prioritisation and working independently with minimal supervision.What we offer:Total monthly remuneration value of up to $6,580 p.m. is comprised of:An hourly rate between $41.44 - $46.05 p.h.12.75% employer superannuation contribution17.5% leave loadingAdditional Benefits:Ongoing Professional Development and Education OpportunitiesFlexible Work-Life Balance and VarietyGenerous Salary Sacrificing OptionsPaid Parental LeaveEmployee Assistance Program (EAP)Discounted Private Health InsuranceFitness PassportVaccine Preventable Diseases (VPD) requirements:It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.How to apply:To apply, please submit the following:Your current CV or resume, including referees.A cover letter (1-2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description.Any additional forms / evidence as attached or listed on the Role Description.For assistance:Contact [e-mail] the Job Ad Reference (JAR) RK6J695280Applications close: Tuesday, 3 November 2026#Rockhampton #CQHHSThis work is licensed under a Creative Commons Attribution 3.0 Australia License.