Administration Support Officer (Geri-Rass), Queensland Health

Queensland Government; Rockhampton Regional; On-site; AUD 88,000 - 106,000; Full time

Benefits offered by this job

Flexible Work-Life Balance

Professional Development and Education

Employee Assistance Program (EAP)

Discounted Private Health Insurance

Fitness Passport

Job summary

Queensland Health, Rockhampton, is seeking an Administration Support Officer for the GERI-RaSS service. This role focuses on frontline admin tasks, data validation, and KPI tracking to support high-quality patient care.

You will assist clinical staff and maintain confidential records with accuracy and professionalism. Ideal candidates will have strong data/reporting skills, experience with QHERS and Excel, and excellent communication.

Qualifications

• Strong data and reporting skills essential for tracking KPIs.
• Experience with data collection and reporting software including QHERS and advanced Microsoft Excel.
• Excellent written and verbal communication; confidentiality and professionalism required.

Responsibilities

• Provide admin support to keep the GERI-RaSS service running smoothly.
• Validate patient information and track KPIs; support clinical staff.
• Maintain accurate records and ensure data quality and privacy.

Skills

Data and reporting skills

Excel

Secretariat support

Communication

Confidentiality

Tools

QHERS

Microsoft Excel

Job description

Frontline Support:

This frontline support role provides essential support enabling the development and delivery of frontline services, programs and outcomes.

About us:

We're helping older Central Queenslanders stay well, live independently and avoid hospital stays wherever possible! The GERI-RaSS team brings together expert geriatric care, rapid clinical support and practical advice for older people living at home or in residential aged care. Working hand in hand with hospitals, GPs, aged care teams and families, we're making a real difference by getting the right care to older people, right where they need it.

About the role:

Keep the GERI-RaSS service running smoothly with responsive admin support, friendly customer service and accurate data management. From validating patient information and tracking key performance measures to supporting clinical staff and keeping records shipshape, your attention to detail will help drive quality care, patient safety and better outcomes.

About you:

• Strong data and reporting skills. Understand health information systems, data collection and reporting requirements, including GERI-RaSS key performance indicators (KPIs).
• Confident with technology and accuracy. Have experience using complex data collection and reporting software, including QHERS and advanced Microsoft Excel, with a strong focus on data quality.
• Excellent communication and organisational skills. Demonstrate well-developed written, verbal and interpersonal skills, with experience providing secretariat support, preparing agendas and recording meeting minutes.
• Committed to confidentiality and professionalism. Understand privacy and confidentiality principles and apply them consistently when handling sensitive health information.

What we offer:

Total monthly remuneration value of up to $8,682 p.m. is comprised of:

• An hourly rate between $41.44 - $46.05 p.h.
• 12.75% employer superannuation contribution
• 17.5% leave loading

Additional Benefits:

• Ongoing Professional Development and Education Opportunities
• Flexible Work-Life Balance and Variety
• Generous Salary Sacrificing Options
• Employee Assistance Program (EAP)
• Discounted Private Health Insurance
• Fitness Passport

Vaccine Preventable Diseases (VPD) requirements:

It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

Administration Support Officer (GERI-RaSS), Queensland Health Rockhampton, Australia