Administration Support Officer - Residential Care

Colonial Group; Trebonne; On-site; AUD 45,000 - 65,000; Full time

Job summary

Ozcare in Trebonne is seeking an Administration Support Officer to manage reception and deliver efficient admin support within a busy team. Weekend availability is required to cover rostered shifts.

Key tasks include general admin duties, mail handling, client information, and document preparation while maintaining accurate records and contributing to high service standards at the Trebonne Aged Care Facility.

Qualifications

• Reception, phones and emails handling
• Mail management and document preparation
• Maintain accurate records and documentation

Responsibilities

• Manage reception and general administration duties
• Answer phones and emails promptly and professionally
• Prepare detailed documents and maintain organized records

Skills

Time management

Weekend availability

Phone manner

Autonomy

Rotating roster

Aged care experience

Education

Certificate IV in Administration

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Ozcare has an opportunity available for an Administration Support Officer at our Trebonne Aged Care Facility.

Your Role

You'll be the first point of contact for the service, managing our reception and being part of a busy administration team who provide professional and efficient support to the team. We require weekend availability.

Your tasks will include:

• General administrative support duties (including general reception, answering phones, emails etc)
• Management of incoming and outgoing mail
• Providing advice and information on Ozcare's products and services
• Preparing detailed documents
• Maintaining accurate records and documentation

Your Attributes

We're looking for a person who has what it takes to support our team to deliver exceptional services to our clients.

You will have:

• Excellent time management skills
• Available to work weekends
• A professional phone manner
• The willingness to go the extra mile
• Critical thinking and problem-solving skills
• The ability to work autonomously and ensure your tasks are completed on time
• Must have extensiverostering experience and be availableto work a rotating roster
• Aged care experience an advantage

How You'll Benefit

You’ll become part of the Ozcare family, and in addition to the training and support that you would expect, you will also receive:

• Optional salary packaging, meal entertainment cards, and novated leases
• Private health insurance discounts
• Uniform and laundry allowance
• Employee Assistance Program

Role Requirements

• Current Police Screening Certificate
• Current Queensland drivers' licence
• Certificate IV in Administration or equivalent experience
• Excellent computer skills including Microsoft Word, Excel, and Outlook

We're hiring smiles. Our staff are our greatest asset and we acknowledge and thank them for their ongoing hard work, dedication and commitment to helping our clients live their best lives.

Welcoming All

We welcome everyone to become part of the Ozcare family regardless of belief, ethnic or social background, health and gender. Ozcare is the organisation it is today because of each person who is a part of it. This spirit of togetherness is reflected in our mission and values, and our commitment to reconciliation. First Nations applicants are strongly encouraged to apply