Administration Support Officer - Community Care

Clear Destination Inc.; Toowoomba Regional; Hybrid; AUD 52,000 - 70,000; Full time

Job summary

Ozcare in Toowoomba is seeking an Administration Support Officer to manage reception and join a busy admin team delivering professional support to the service.

You will handle general admin tasks, emails and phones, manage mail, prepare documents and maintain records, contributing to high standards of client service in aged care settings.

Qualifications

• Police Screening Certificate (valid in past 3 years)
• Current Queensland Drivers Licence
• Certificate IV in Administration or equivalent experience
• Excellent computer skills including Microsoft Word, Excel and Outlook

Responsibilities

• General administrative support duties including reception, answering phones and emails
• Management of incoming and outgoing mail
• Providing advice and information on Ozcare’s products and services
• Preparing detailed documents
• Maintaining accurate records and documentation

Job description

Ozcare has a casual opportunity available for an Administration Support Officer based out of our Toowoomba branch.

Your Role

You’ll be the first point of contact for the service, managing our reception and being part of a busy administration team who provide professional and efficient support to the team.

Your tasks will include:

• General administrative support duties (including general reception, answering phones, emails etc).
• Management of incoming and outgoing mail.
• Providing advice and information on Ozcare’s products and services.
• Preparing detailed documents.
• Maintaining accurate records and documentation.

Your Attributes

We’re looking for a person who has what it takes to support our team to deliver exceptional services to our clients.

You will have:

• Excellent time management skills.
• A professional phone manner.
• The willingness to go the extra mile.
• Critical thinking and problem-solving skills.
• The ability to work autonomously and ensure your tasks are completed on time.
• Must have extensive rostering experience and be available to work a rotating roster.
• Experience working in aged care environment would be desirable.

How You’ll Benefit

You’ll become part of the Ozcare family, and in addition to the training and support that you would expect, you will also receive:

• Optional salary packaging, meal entertainment cards, and novated leases.
• Private health insurance discounts.
• Uniform and laundry allowance.
• Employee Assistance Program.

Role Requirements

• Police Screening Certificate (with validity in past 3-years)
• Current Queensland Drivers License.
• Certificate IV in Administration or equivalent experience.
• Excellent computer skills including Microsoft Word, Excel and Outlook.

We’re hiring smiles. Our staff are our greatest asset and we acknowledge and thank them for their ongoing hard work, dedication and commitment to helping our clients live their best lives.

Welcoming All

We welcome everyone to become part of the Ozcare family regardless of belief, ethnic or social background, health and gender. Ozcare is the organisation it is today because of each person who is a part of it. This spirit of togetherness is reflected in our mission and values, and our commitment to reconciliation. First Nations applicants are strongly encouraged to apply.