Administration Support Officer

Queensland Government; Brisbane; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Flexible working

Competitive salary

Salary packaging

Superannuation 12.75%

Job summary

Metro North Health is seeking an Administrative Support Officer to provide high-quality administrative support and courteous customer service to patients and health professionals in a multi-disciplinary setting. You will perform record management, basic reception and clerical duties, data entry and reporting, while contributing to a safe, flexible workplace with opportunities for professional development.

The role offers a pathway to learn within a dynamic health environment, with emphasis on

Qualifications

• Experience in administrative functions such as data entry, reception and clerical duties.
• Ability to communicate effectively with clients and staff.
• Ability to work in a multidisciplinary team.
• Demonstrated judgement and discretion in task handling and time management.

Responsibilities

• Complete administrative functions including data entry, report printing, photocopying, telephone enquiries and reception.
• Communicate with clients and staff with empathy and a positive attitude.
• Maintain harmonious relationships within a multidisciplinary team.
• Manage workloads, prioritise tasks and ensure deadlines are met.

Skills

Data entry

Reception duties

Customer service

Time management

Job description

About the role

The Administrative Support Officer provides high quality and effective administrative support and customer service to patients and health professionals in a multi-disciplinary environment. The Administrative Support Officer performs a range of administrative and operational activities such as high quality of record management, elementary reception and general clerical duties.

About you

Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:

• Proficiently complete administrative functions including, but not limited to, data entry, report printing, photocopying, telephone enquiries and reception to internal and external clients.
• Effectively communicate with clients and staff demonstrating understanding, empathy, patience and a positive attitude.
• Maintain harmonious and productive work relationships and contribute towards being a team member working within a multidisciplinary team.
• Exercise judgement and discretion in undertaking various tasks whilst being responsible for the quality of work undertaken, by managing workloads appropriately; prioritising tasks and ensuring work is completed within designated timeframes.

Benefits when working for us

• Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
• Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
• Flexible working arrangements and competitive salary rates with annual incremental increases
• Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Metro North Health offers a dynamic and progressive environment at the forefront of healthcare, research, and education. With a strong commitment to inclusion, flexibility, and professional development, we provide meaningful opportunities in a workplace that puts people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers

Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.