Administration & Sales Support

Betta Storage Containers; Sydney; On-site; AUD 68,000 - 75,000; Full time

Job summary

Betta Storage Containers is seeking a dedicated office-based Administrator to join our Warriewood team. You will handle general administration, customer enquiries, quotes and invoicing, supporting sales and depot coordination.

The role is full-time, Monday to Friday, 9:00am–5:30pm, with on-site work at Warriewood. We value a friendly phone manner, strong organisation and a proactive attitude, plus a willingness to learn our products and systems.

Qualifications

• Excellent phone manner and clear communication with customers.
• Well organised with strong attention to detail.
• Experience in administration, customer service or sales is preferred.

Responsibilities

• Answering incoming phone calls and customer enquiries
• Responding to email and website enquiries
• General office administration and data entry
• Preparing quotes and assisting customers with container sales and hire enquiries
• Following up customer enquiries and outstanding quotes
• Processing paperwork, orders and invoices
• Assisting with coordination between customers, depots and transport providers
• Maintaining accurate customer and container records
• Providing general support to the sales and administration team
• Assisting with other general office duties as required

Skills

Phone manner

Communication

Organised

Customer service

Sales support

Microsoft Office

Tools

Xero

Job description

Betta Storage Containers – Warriewood, NSW

Full Time | Monday to Friday | 9:00am – 5:30pm

Office-based position

About Us

Betta Storage Containers is a well-established, family-owned business supplying shipping containers for sale and hire throughout NSW & QLD.

Operating since 1989, we pride ourselves on providing friendly, reliable service and practical solutions to our customers.

About the Role

This is a varied office-based position involving general administration, customer service and sales support.

You will often be one of the first points of contact for our customers, so an excellent phone manner, clear communication skills and a positive attitude are essential.

• Answering incoming phone calls and customer enquiries
• Responding to email and website enquiries
• General office administration and data entry
• Preparing quotes and assisting customers with container sales and hire enquiries
• Following up customer enquiries and outstanding quotes
• Processing paperwork, orders and invoices
• Assisting with coordination between customers, depots and transport providers
• Maintaining accurate customer and container records
• Providing general support to the sales and administration team
• Assisting with other general office duties as required

About You

We are looking for someone who is:

• Friendly, professional and confident on the phone
• Well organised with good attention to detail
• Comfortable dealing with customers and handling sales enquiries
• Reliable and able to work as part of a small team
• Able to manage multiple tasks and changing priorities
• Confident using computers, spreadsheets, email and Microsoft Office
• Willing to learn our products, systems and processes
• Proactive and happy to help wherever required

Previous administration, customer service or sales experience would be highly regarded.

Experience with Xero or similar accounting software would also be an advantage, but is not essential.

Knowledge of shipping containers is not required – we can teach you the product side of the business.

This is a full-time, office-based role at our Warriewood office.

Monday to Friday: 9:00am – 5:30pm

Please note that this position requires you to work from our Warriewood office each day and is not a work-from-home or hybrid position.

What We Offer

• Friendly, established family business
• Varied role combining administration, customer service and sales
• Training in our products and systems
• Opportunity to become an important part of a growing group of container businesses
• Long-term employment opportunity for the right person

Starting salary $68K to $75K depending on experience, plus super