Logistics Coordinator

Temp And Agnew; Sydney; Presencial; AUD 68.000 - 83.000; Jornada completa

Descripción de la vacante

Temp And Agnew in Girraween, NSW is seeking a highly organised Logistics Coordinator to support sales, customer service and logistics operations. The role involves coordinating domestic and international customer orders, arranging freight, and preparing export documentation.

You will work closely with customers, freight providers and warehouse teams to ensure orders are processed accurately and delivered on time.

Formación

• Experience in sales/logistics coordination or related role.
• Experience processing orders and providing customer service.
• Strong written and verbal communication skills.
• High accuracy in documentation and data entry.
• Proficient in Microsoft Excel and Word.
• Ability to manage multiple priorities and meet deadlines.

Responsabilidades

• Process domestic and international customer orders with accurate pricing, product details, quantities, and delivery requirements.
• Monitor orders from entry through dispatch; resolve delays and update customers.
• Coordinate shipments, freight bookings, courier arrangements and export logistics.
• Prepare export documents including invoices, MTCs and REX paperwork.
• Liaise with customers, freight providers and forwarders on shipping instructions.
• Prepare and issue customer invoices; review supplier invoices and assist payment workflows.
• Maintain up-to-date records of customers, orders and shipments.
• Prepare and distribute daily operational reports and provide general admin support.

Conocimientos

Logistics coordination

Order processing

Customer service

Documentation

Excel

Communication

Attention to detail

Organisational skills

Descripción del empleo

Full Job Description

Location: Girraween, NSW

Salary Package: $75,000 + superannuation

Role Highlights

We are seeking a highly organised, proactive, and customer-focused Logistics Coordinator to support sales, customer service and logistics operations. This hands-on role involves coordinating domestic and international customer orders, arranging freight, preparing export documentation, and providing administrative and commercial support to the trading team. Working closely with customers, freight providers and warehouse teams, you will play an important role in ensuring orders are processed accurately and delivered on time.

Responsibilities

• Process domestic and international customer orders, ensuring pricing, product details, quantities, and delivery requirements are accurate.
• Monitor orders from entry through to dispatch, proactively resolving delays and addressing customer requirements.
• Coordinate domestic and international shipments, including freight bookings, courier arrangements, and export logistics.
• Prepare export documentation and supporting paperwork, including invoices, MTCs and REX documentation.
• Liaise with customers, freight providers and customer-appointed freight forwarders regarding shipping instructions and delivery requirements.
• Prepare and issue customer invoices, review freight supplier invoices and support payment processing and approval workflows.
• Maintain accurate customer, order, and shipment records, ensuring documentation is organised and up to date.
• Prepare and distribute daily operational reports and provide general administrative support to the trading team.

Candidate Profile

• Previous experience in sales/logistics coordination, export logistics or a similar customer service or logistics role.
• Experience in order processing, customer service, and logistics coordination.
• Strong written and verbal communication skills, with the ability to liaise effectively with customers and internal stakeholders.
• Excellent attention to detail and a high level of accuracy when processing orders and preparing documentation.
• Strong organisational, analytical, and problem-solving skills, with the ability to manage competing priorities and meet deadlines.
• Intermediate Microsoft Office skills, particularly Excel.
• A proactive, adaptable, and team-oriented approach, with a strong sense of accountability and ownership.

Culture & Benefits

• Join a collaborative team in a varied, hands-on role.
• Join a successful family-owned business with a supportive team culture
• Comprehensive induction and ongoing training
• Opportunity to develop your skills within an established business
• Work with reputable brands and premium products
• Collaborative and fast-paced working environment
• Regular company events and team activities

Additional information

• $75,000 + superannuation, full-time office-based role
• Hours: Monday 7:30am-4pm & Tuesday to Friday 8am-4:30pm
• Varied position with customer service, export logistics & commercial support