Administration Officer Level 3

South Eastern Sydney Local Health District (SESLHD); Sydney; On-site; AUD 47,485 - 48,959; Part time

Benefits offered by this job

Salary packaging options

Discounted gym memberships

Employee Assistance Program

Inner city location

Job summary

A local health district in Sydney is seeking an Administration Officer Level 3 to provide clerical support for the admissions office. Responsibilities include processing patient paperwork and ensuring accurate records. The role is part-time, offering competitive pay with additional benefits like salary packaging and gym discounts. Ideal candidates should possess strong communication skills and computer literacy.

Qualifications

• Demonstrated ability to work in a team environment or independently.
• Knowledge of NSW Health Waiting Times & Elective Surgery Policy.
• Understanding of Medical terminology.

Responsibilities

• Provide clerical administrative support to the Admissions/Bookings Office.
• Communicate relevant information to patients in a timely manner.
• Process all paperwork and records relating to patient admissions.

Skills

Strong interpersonal skills

Effective communication skills

Attention to detail

Organisational skills

Computer literacy

Education

Relevant administrative experience

Tools

iPM

EMR

Job description

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Employment Type: Temporary Part Time until 31 July 2026

Position Classification: Administration Officer Level 3

Remuneration: $34.47 - $35.54 per hour plus superannuation

Hours Per Week: 16

Requisition ID: REQ592509

Applications close: Sunday 17 Aug 2025

Administration Officer Level 3 - Prince Of Wales Hospital Admissions/Bookings

The Role

The vision for South Eastern Sydney Local Health District (SESLHD) is ‘exceptional care, healthier lives’. SESLHD is committed to enabling our community to be healthy and well, and to providing the best possible compassionate care when people need it.

This position provides clerical administrative support to the Admissions/Bookings Office &(APEC) Anaesthetic Pre-evaluation Clinic. This position reports to Clerical Manager and Clinical Nurse Manager.

The position is responsible for the processing of all paperwork and records relating to the admission of patients to the unit ensuring all patients are correctly and efficiently booked, admitted, transferred and discharged through the Admissions Office, APEC clinic and other decentralised areas. Compiling all relevant admission paperwork including any outpatient or Patient Health Questionnaire (PHQ) for the APEC clinic. Ensuring at all times that the completion and accuracy of information is obtained to satisfy the requirements of the Hospital and Department of Health Information Systems, clinicians, management, hospital departments, revenue, surgery and Allied Health; Insurance companies and other agencies as required. The position is also responsible for ensuring financial classification and paperwork related to that classification is correct and that the correct financial classification is reflected in iPM relevant to the patients stay. Paperwork relating to financial classification is to be directed to the Patient Liaison Officers as appropriate. The position is also responsible for communicating with the Patient Bed Manager in regard to the allocation of beds for booked patients and contacting of patients following allocation of a bed as necessary. Communicate relevant information to patients in a timely manner, including letters of notification. Communicate relevant and appropriate information to other departments within the hospital as required.

What We Offer

• Up to 12 allocated days off each year (for full-time employees) in addition to annual leave.
• Salary packaging options that reduce your taxable income and increase your take-home pay!
• Up to $9K for living expenses and $2.6K meal & entertainment & Novated Leasing.
• Discounted gym memberships with a Fitness Passport
• Employee Assistance Program (EAP) for employees and family members.
• Discounted Private Health Insurance.
• Inner city location with direct access to eastern suburbs beaches, restaurants and transport links that are right at the front door
  
  

For more information on careers and benefits of working for SESLHD, visit our page

Where you'll be working

Prince of Wales Hospital and Community Health Service is a Level 6 Tertiary Referral Hospital with an inpatient bed base of 370. Each year we care for more than 70,000 patients in our Emergency Department and have around 50,000 admissions to the inpatient units. POWH offers an outpatient service and rural outreach service and provides more than 900,000 occasions of non-admitted patient care each year, including innovative virtual models of care. We have transitioned the majority of inpatient units and wards to the Acute Services Building (ASB) including a state of the art Emergency Department and Intensive Care Unit. POWH provides an exceptional staff experience and enhanced patient and family outcomes as a result of the provision of person-centred care.

Randwick Local council is renowned for our world-class beaches and supported by cafes and restaurants to tickle your taste-buds, Randwick’s fascinating coastline and atmosphere will have you in awe the minute you arrive. Offering a mix of historic buildings, impressive beaches and coastal walks coupled with boutique restaurants, transport links and a vibrant nightlife, you’ll never be short of things to do in this progressive community.

Selection Criteria

• Strong interpersonal skills and customer service approach
• Effective written and oral communication including telephone skills
• Demonstrated initiative, accuracy, attention to detail and problem solving ability
• Demonstrated organisational skills including the ability to prioritise and meet deadlines
• Demonstrated ability to work in a team environment or independently as required
• Computer literacy with knowledge of IPM, EMR or any other patient information systems
• Knowledge of NSW Health Waiting Times & Elective Surgery Policy
• Understanding of Medical terminology
  
  

Need more information?

• Click here for the Position Description and SESLHD Expected Standards
• Find out more about applying for this position
  
  

For role related queries or questions contact Gillian Stanbrook on [e-mail]

Our CORE Values are Collaboration, Openness, Respect and Empowerment and have been created by employees for employees and help define how we work and to inspire positive interactions in the workplace.

SESLHD values a diverse workforce. Read about our Diversity, Inclusion and Belonging strategy here.

Reasonable Adjustments

NSW Health recognises everyone is unique, and that you may require some adjustments to ensure you have the best opportunity to apply. If we can make some adjustments to the NSW Health recruitment/interview process, then please email [e-mail] and let us know.

Adjustments may include but are not limited to, physical requirements, interview setups and specific interview availability times where required.

Information For Applicants

• An eligibility list may be created for future vacancies.
• Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.
• Applicants will be assessed against the essential requirements and selection criteria contained within the position description.
• Recommended applicants will be reviewed for compliance with NSW Health policy directive Occupational Assessment, Screening and Vaccination against Specific Diseases for all positions prior to offer.
• SESLHD is committed to creating a workplace that reflects the diversity of our community. This will help ensure our employees, our patients and their carers, feel supported. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply. We do have an Aboriginal Employment Consultant that can also provide support ([e-mail]) and for additional information please visit our Stepping Up Website

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Hospitals and Health Care

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