Administration Officer - Full Time & Part Time roles available

Shellharbour Private Hospital; Shellharbour; On-site; AUD 50,000 - 70,000; Full time

Job summary

Shellharbour Private Hospital is seeking an Administration Officer to provide clerical support across the Administration Department. This role is available in both full-time and part-time arrangements, with shifts that may start early in the morning.

You will deliver front-line customer service to patients and staff, coordinate admissions, clinical bookings and records, and work across multiple departments to ensure timely and accurate administration in a fast-paced environment.

Responsibilities

• Coordinate preadmission/admission/discharge of patient via the hospital mainframe system.
• Maintain patient bed moves and allocations in hospital mainframe system.
• Check Health Fund / DVA / Medicare eligibility.
• Process inpatient compensable approvals.
• Finalise informed financial consent and collect fees.
• Manage all incoming calls to the hospital.
• Prepare patient files for admission.
• Produce daily reports.
• Coordinate inpatient external medical appointments.
• Liaise across departments to finalise discharge paperwork promptly.
• Admit patients to the ward with complete paperwork.
• Stock ordering as required.
• Arrange inpatient transport.
• Input and finalise Theatre Bookings / Lists.
• Raise inpatient accounts.
• Debt collection and maintain inpatient medical records.
• Provide professional customer service.
• Demonstrate strong organisational and time management skills.
• Show excellent attention to detail.
• Communicate effectively with all staff levels.
• Proficient in Microsoft Office Suite.
• Work autonomously and as part of a team.
• Current Working with Children check / police check.
• Previous experience in a similar role.
• Medical terminology knowledge.
• Experience in hospital mainframe systems.
• Previous health fund knowledge.

Job description

We are seeking a highly motivated and customer service focused Administration Officer to join our team in either a Full Time or Part Time role.

Our shifts vary between 4:30am-6:00pm.

Shellharbour Private Hospital is an acute surgical facility, comprising of 3 operating theatres, a rehabilitation centre and a 56-bed Ward. The hospital has an excellent reputation in providing high-quality patient-centred care to the local community.

The Administration Officer is responsible for the effective and efficient performance of clerical duties within the Hospital Administration Department. To succeed in this role, you will be committed to work as part of a team, with a strong customer focus. You must be passionate about being in the front line dealing with internal and external customers, whilst working in a fast-paced environment. Duties include a high level of professional customer service to patients, visitors and internal customers, and performing duties that support reception, administration and clinical teams.

You may be working across the following departments/positions in the hospital as required:

Reception

Pre – Admission

Theatre Bookings

Specialist Consulting Suites

Finance

Medical Records

We are currently seeking an experienced Administration Officer to join our Administration Team at Shellharbour Private Hospital.

The position may work across multiple areas of the Administration Department. To succeed in this role, you will be committed to work as part of a team, with strong customer focus.

Duties & Responsibilities:

• Coordinate Preadmission/admission/discharge of patient via the Hospital mainframe system
• Maintaining patient bed moves and allocations in Hospital mainframe system
• Health Fund/DVA/Medicare Eligibility checks
• Compensable Approvals for inpatient
• Finalisation of patients informed financial consent, and collection of fees.
• Management of all incoming calls to the hospital
• Preparing patient files for admission.
• Daily reporting
• Coordinating inpatients external medical appointments
• Liaise with all departments to finalise patients discharge paperwork in a timely manner
• Admitting patients to the ward, ensuring all appropriate paperwork is completed
• Stock ordering as requested
• Arranging inpatient transport
• Input and finalisation of Theatre Bookings / Lists
• Raising of Inpatient Accounts
• Debt CollectionMaintaining Inpatient Medical Records
• Professional Customer Service
• Strong organisational and time management skills
• Excellent attention to detail
• Demonstrated experience to meet (or exceed expectations, taking responsibility for accurate and timely results
• Ability to communicate effectively with all levels of staff.
• Demonstrated experience using the Microsoft Office Suite.
• Demonstrated experience working autonomously as well as part of a team
• Current Working with Children check / police check
• Previous experience in a similar role
• Medical Terminology knowledge
• Experience in hospital mainframe systems
• Previous Health Fund knowledge