Administration Officer

Henata Pty Ltd; Townsville City; On-site; AUD 60,000 - 76,000; Full time

Benefits offered by this job

Supportive team environment

Diverse role with growth opportunities

Competitive remuneration

Meaningful contribution

Job summary

Henata Pty Ltd in Townsville seeks an experienced Administration Officer to manage diverse administrative and operational tasks with accuracy and professionalism. You will support day-to-day operations across multiple departments and provide reception relief.

The role requires experience in administration, accounts payable/receivable, NDIS reporting, and strong communication. You will work independently and as part of a team in a busy environment, contributing to compliant records and efficient

Qualifications

• Previous experience in an Administration Officer or similar role.
• Experience with Accounts Payable and Accounts Receivable.
• Experience with staff rostering and scheduling.
• Knowledge of NDIS administration and reporting requirements.
• Excellent written and verbal communication skills.
• Strong organisational and time management abilities.
• High level of accuracy and attention to detail.
• Intermediate to advanced computer skills, including Microsoft Office Suite.
• Professional presentation and customer service focus.

Responsibilities

• General administration and office support.
• Staff rostering and schedule coordination.
• Accounts Payable and Accounts Receivable processing.
• NDIS reporting and administrative compliance requirements.
• Monitoring and maintaining accurate client and financial records.
• Data entry and document management.
• Preparation of reports, correspondence, and other business documentation.
• Providing reception relief, including answering phones, and greeting visitors.

Skills

Administration experience

Accounts Payable & Receivable

Staff rostering

NDIS administration

Microsoft Office

Customer service

Tools

Xero

ShiftCare

Employment Hero

Microsoft Office Suite

Job description

We are seeking an experienced and highly organised Administration Officer to join our team. This is a diverse and rewarding role suited to a proactive individual who thrives in a fast-paced environment and can manage a variety of administrative and operational tasks with accuracy and professionalism.

The successful candidate will play a key role in supporting the day-to-day operations of the business and ensuring the smooth running of administrative functions across multiple departments.

Key Responsibilities:

• General administration and office support
• Staff rostering and schedule coordination
• Accounts Payable and Accounts Receivable processing
• NDIS reporting and administrative compliance requirements
• Monitoring and maintaining accurate client and financial records
• Data entry and document management
• Preparation of reports, correspondence, and other business documentation
• Providing reception relief, including answering phones, and greeting visitors
• Supporting management with various administrative projects and tasks
• Maintaining confidentiality and handling sensitive information appropriately

About You:

To be successful in this role, you will possess:

• Previous experience in an Administration Officer or similar role
• Proven experience with Accounts Payable and Accounts Receivable
• Experience with staff rostering and scheduling
• Knowledge of NDIS administration and reporting requirements
• Excellent written and verbal communication skills
• Strong organisational and time management abilities
• High level of accuracy and attention to detail
• Intermediate to advanced computer skills, including Microsoft Office Suite
• Ability to work independently and as part of a team
• Professional presentation and customer service focus

Desired Skills:

• Experience within the NDIS, community services, disability services, or healthcare sectors
• Experience using Xero, Employment Hero, ShiftCare, or similar software
• Understanding of compliance and reporting requirements

What We Offer:

• Supportive and professional team environment
• Diverse and varied role with opportunities to develop your skills
• Competitive remuneration based on experience
• Opportunity to make a meaningful contribution to the organisation

Company Overview

We provide Quality Shared Independent Living (SIL) (formerly known as Supported Accommodation) to people with a Disability who receive funding from NDIS.