Administration Officer

servicestream; Melbourne; On-site; AUD 39,000 - 47,000; Part time

Job summary

Servicestream in Melbourne is seeking a highly organised Administration Officer to support project delivery, customer service, and business operations. The role involves accurate records, timely documentation, and efficient coordination of day-to-day activities, with strong communication and Excel skills.

The position is on-site for 3 full days per week, located at 655 Collins St. Candidates should be able to manage multiple priorities and work independently in a busy environment.

Qualifications

• Experience in administration, office support or project administration.
• Strong organisation and time management.
• Excellent attention to detail and accuracy.
• Proficient in Microsoft Office, especially Excel, Word and Outlook.
• Ability to work independently and manage multiple priorities.
• Professional communication and customer service skills.

Responsibilities

• Data entry and maintenance of project and operational databases.
• Preparation and processing of purchase orders and supporting documentation.
• Invoice administration and accounts processing assistance.
• Travel calculations and employee travel record administration.
• Preparation and distribution of reports, trackers, and project documentation.
• Document control and record management for compliance and accuracy.
• Customer service support and handling enquiries.

Skills

Data entry

Time management

Communication

Education

High school certificate

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

Primary Location

VIC - Melbourne - 655 Collins St

Job Description Summary

As per PD

About the Role

We are seeking a highly organised and proactive Administration Officer to join our team 3 full days per week . This role provides essential administrative support across project delivery, customer service, and business operations, ensuring accurate records, timely processing of documentation, and efficient coordination of day-to-day activities. The successful candidate will be a strong communicator with excellent attention to detail, the ability to manage multiple priorities, and confidence using Microsoft Office applications, particularly Excel.

Key Responsibilities

• Data entry and maintenance of project and operational databases
• Preparation and processing of purchase orders and supporting documentation
• Invoice administration and assistance with accounts processing
• Travel calculations and employee travel record administrationPreparation and distribution of reports, trackers, and project documentation
• Document control and record management to ensure compliance and accuracy
• Customer service support, including responding to enquiries and directing requests
• Monitoring outstanding paperwork and following up with internal stakeholders
• Assisting with project administration and coordination activities
• Maintaining spreadsheets and updating business performance reports
• Supporting managers with general administrative tasks and ad hoc duties
• Ensuring all company systems and records remain current and accurate

Experience required

• Previous experience in an administration, office support, or project administration role
• Strong organisational and time management skills
• Excellent attention to detail and accuracy
• Proficient in Microsoft Office, particularly Excel, Word, and Outlook
• Ability to work independently and manage competing priorities
• Professional communication and customer service skills

Department

Administration