Administration Officer

NSW Health; Leeton; On-site; AUD 74,000 - 76,000; Part time

Job summary

NSW Health is seeking an Administration Officer Level 3 for Leeton Health Service. The role offers part-time, permanent employment up to 14 hours per week with a salary of roughly AUD 73k–76k per year pro rata, plus superannuation and leave loading where applicable.

You will provide administration and clerical support, handle bookings and records, assist with admissions and discharges, and contribute to quality improvements in a busy health service environment.

Qualifications

• Experience in a similar support role within a complex organisation.
• Ability to prioritise tasks and work efficiently in a busy environment.
• Effective communication with managers, colleagues and the public.
• Strong computer skills with Microsoft Office and record-keeping systems.
• Commitment to patient privacy and confidentiality.
• Ability to show initiative within established procedures.

Responsibilities

• Provide administration and clerical support to the manager and team.
• Deliver high-quality customer service to patients, employees and the public.
• Handle admissions, transfers and discharges, record management and appointments.
• Assist with bookings, correspondence, filing and stores management.
• Support quality improvements and daily team operations.
• Communicate clearly with the team leader daily and work under supervision.

Skills

Customer service

Communication

Attention to detail

Teamwork

Initiative

Record keeping

Tools

Microsoft Excel

Microsoft Teams

Windows applications

Job description

Administration Officer Level 3 - Clinical Setting

Position Classification: Administration Officer - Level 3
Remuneration: $73,915.12 - $76,218.80 per annum, pro rata (+ super + 17.5% leave loading where applicable)
Employment Type: Permanent Part - Time
Hours Per Week: Up to 14 hours
Location: Leeton Health Service
Requisition ID: REQ701765
Closing Date: 13 November /2026

About the Role

This role provides administration and clerical support to the manager and team, within a range of settings as part of the administration team, to facilitate the smooth operation of the service, unit, ward or facility.

Key Accountabilities

• Provide high-quality customer service to patients, employees and members of the public.
• Ensure a respectful and helpful response is provided to all face-to-face and telephone enquiries, facilitating timely access to people and services of the health service.
• Complete a range of operational, clerical and administrative tasks utilising the MS Suite of applications, including Excel and Teams, to support the smooth running of the department, including assisting with admissions, transfers and discharges, record management, booking services and appointments, record keeping, managing postal and other correspondence, filing, typing, deliveries, pickups, purchasing and stores management.
• Provide assistance with more complex tasks or projects and provide relief for other staff as required, to support efficiency and quality within the service and team.
• Support the manager and team with quality activities to ensure ongoing improvement in local processes.
• Plan and prepare appointments.
• Communicate clearly with the team leader daily.
• Perform according to established work practices and procedures.
• Work under general instruction and broad supervision.
• Work collaboratively with the multidisciplinary team, demonstrating flexibility, initiative and a commitment to customer service excellence.
• National Police Check
• NSW Working with Children Check

Selection Criteria

• Experience working in a similar support role in a complex organisation, as an effective team member.
• Ability to make good decisions about work priorities and achieve key tasks effectively in a busy work area.
• Ability to communicate effectively with a wide range of stakeholders. This includes attention to detail when communicating with managers, colleagues and members of the public.
• Demonstrated high level computer skills, including proficiency with Microsoft and Windows based applications, email systems, and/or other information and record keeping systems.
• Understanding of, and commitment to, providing an excellent customer service, including the maintenance of patient privacy and confidentiality.
• Demonstrated ability to show initiative with known work procedures, and able to work under broad supervision.

For role related queries or questions contact Aaron Brown via ************@health.nsw.gov.au

MLHD welcomes applications from people of all backgrounds and is committed to building a workforce that reflects the communities we serve.

We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds and the LGBTIQ+ community.

If you identify as Aboriginal or Torres Strait Islander, you can access recruitment application support through the Stepping Up initiative.

This is a NSW Health Category A position which requires immunisation and screening for certain diseases. The full list of requirements are outlined intheNSW Health OASV Policy(Page 11).You will be required to complete theOASV Undertaking/ Declaration Formand TB Assessment Toolduring the recruitment process. Please upload this with your application along with any other vaccination evidence that you may have.