Ambulatory Care Services Clinical Support Officer

Murrumbidgee Local Health District; Berrigan; On-site; AUD 74,000 - 76,000; Part time

Job summary

Murrumbidgee Local Health District is seeking an Ambulatory Care Services Administrative Clinical Support Officer to provide timely secretarial, administrative and transactional support to the health care team on a designated ward or unit in Wagga Wagga. The role operates under broad supervision with involvement in rostering, recruitment, reporting and day-to-day unit administration.

The position is permanent part-time (20 hours per week) with a salary range of AUD 73,915.12 to AUD 76,218.80 per

Qualifications

• National Police Check.
• NSW Working with Children Check.
• Certificate III in Health Administration or equivalent.
• Excellent written, verbal and digital communication skills.
• Experience with word processing, spreadsheets and databases.
• Strong organisational skills and ability to meet deadlines.
• Commitment to continuous quality improvement and person-centred approach.
• Ability to travel with Class C licence.

Responsibilities

• Enter unit rosters and assist with rostering, leave and payroll.
• Assist with recruitment, including approvals and interviewing processes.
• Replace unplanned leave and manage skill mix with manager guidance.
• Data entry related to patient care and reporting on finance/quality indicators.
• Support audits, accreditation and incident management.
• Maintain stock of medical supplies and equipment.
• Coordinate Student Clinical Placements and related transitions.
• Arrange travel and accommodation for unit staff as required.

Skills

Secretarial skills

Administrative skills

Data entry

Communication skills

Organisational skills

Teamwork

Scheduling

Roster management

Education

Certificate III in Health Administration

Tools

Word processing

Spreadsheet software

Database software

Job description

Ambulatory Care Services Clinical Support Officer Employer: Murrumbidgee Local Health District Position Classification: Admin Clinical Support Officer - Level 3 Remuneration: $73,915.12 - $76,218.80 per annum, pro rata (+ super + 17.5% leave loading where applicable) Employment Type: Permanent Part Time Hours Per Week: 20 hours Location: Wagga Wagga Requisition ID: REQ695972 Closing Date: 29th October 2026

About the Role

The Clinical Support Officer provides timely and accurate secretarial, administrative and transactional support to the health care team on a designated ward or unit, under the direction of the Nursing/Midwifery Manager or Cluster Manager. Working under broad supervision, you will take independent action where required, supporting nurses and midwives with rostering, recruitment, reporting and day to day unit administration in a high volume, front-line coordination environment.

Key Accountabilities

• Enter unit rosters into relevant IT systems and assist with workforce matters including rostering, leave and payroll
• Assist with recruitment, including creating Approval to Recruit and Temporary Contract requests for approval under the Delegations Manual, sourcing agency staff as directed, progressing recruitment activity through IT systems and arranging interviews in a timely manner
• Assist with the replacement of unplanned leave as directed, seeking guidance from the manager on skill mix requirements
• Participate in data entry activities relating to patient care and assist in producing reports on finance and quality parameters and indicators
• Support the administrative aspects of quality and safety audits, accreditation and incident management
• Ensure the unit holds adequate stock of medical supplies and equipment
• Assist the health care team to obtain or generate information, reports and correspondence related to patient care
• Provide administrative support for unit meetings, including scheduling, document availability and progression of action items
• Monitor nurse and midwife registration and enrolment and present to the manager for verification
• Assist with the unit level coordination of Student Clinical Placements, Transition to Professional Practice and Transition to Specialty Practice staff
• Ensure timely registration with the NSW Registry of Births, Deaths and Marriages where required
• Organise travel and accommodation for unit staff as required (manager approval required) and undertake other general administrative tasks to support the health care team

Essential Criteria

• National Police Check
• NSW Working with Children Check Selection Criteria
• Holds or is willing to undertake a Certificate III in Health Administration or equivalent
• Excellent written, verbal and digital communication skills including accurate spelling, good comprehension, confidence in the spoken word and ability to deal confidently and courteously with people at all levels
• Demonstrated experience in word processing, spreadsheet and database software
• Strong organisational skills and ability to meet deadlines
• Demonstrated commitment to continuous quality improvement and a commitment to a person centred approach
• Capacity to work under broad supervision and to undertake a diverse range of tasks as an effective member of a team in a high pressure, high volume work environment
• Demonstrated commitment to own professional development to maintain, improve and broaden knowledge, expertise and competence, capability and develop the personal and professional qualities required
• Evidence of a current Class C drivers licence and ability and willingness to travel for work purposes. This may involve driving long distances with the MLHD

For role related queries or questions contact Jacquelyn Hilton via [e-mail]

MLHD welcomes applications from people of all backgrounds and is committed to building a workforce that reflects the communities we serve. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds and the LGBTIQ+ community.

This is a NSW Health Category A position which requires immunisation and screening for certain diseases.

The full list of requirements are outlined in the NSW Health OASV Policy (Page 11).

You will be required to complete the OASV Undertaking/ Declaration Form and TB Assessment Tool during the recruitment process.

MLHD supports the Stepping Up initiative to increase the employment of people with disability.