Administration Officer

St Vincent's Health Australia; Gold Coast City; On-site; AUD 50,000 - 60,000; Part time

Benefits offered by this job

Free annual flu vaccination

Fitness Passport access

Novated leasing options

Salary packaging options

Job summary

St Vincent’s Health Australia on the Gold Coast is seeking a Casual Administration Officer to support the administration team and residents. You will assist with daily tasks, answer calls, manage records, and help with tours and marketing activities for prospective residents.

The role emphasizes compassionate care, teamwork, and flexibility, with opportunities for training and career growth within Australia’s largest Catholic not-for-profit health and aged care provider.

Qualifications

• Experience in reception duties for a broad population (elderly, carers, families).
• Ability to perform telephone enquiries and manage confidential records.
• Strong customer service and communication skills.

Responsibilities

• Assist administration team with daily tasks to support residents' needs.
• Manage telephone enquiries, stationery orders, and office supplies.
• Maintain confidential records and petty cash; assist with marketing tours.
• Collaborate with rostering and administration teams.

Skills

Reception experience

Customer service

Communication skills

Attention to detail

Tools

Autumn Care

People Point

Job description

Job Description

About the Opportunity: We are looking for a special kind of person – a St Vincent’s kind of person. Someone who puts compassion, connection and caring for other people at the heart of everything they do (heartprint model). As our Casual Administration Officer, you will work under senior administration officer to promote, maintain and improve the health and wellbeing of residents. You will be assisting administration team with broad range of daily administrative tasks, to suit the individual needs and preferences of residents within households. Our commitment is to listen to each resident, understand who each person is - a unique individual who we respect and treat with kindness and compassion. What’s on your CV is important, but what’s in your heart matters more. Because at St Vincent’s, kindness works for us.

Things that work for you:

• Caring and supportive team culture with opportunity for training and growth
• Competitive salary packaging options up to $15,990, Novated leasing, plus an optional Meals and Entertainment card up to $2,650 per annum (T&C’s Apply)
• Opportunity to work for the nation’s largest Catholic not-for-profit health and aged care provider, with a rapidly growing and progressive vision
• Ability to visibly see your impact on the business and its service
• No cost uniforms and training
• Free annual flu vaccination
• No mandatory COVID vaccination
• Employee Assistance Program for staff and their families
• Access to the Fitness Passport (FP)

Things that work for us:

• We are looking for CASUAL receptionist with good availability/flexibility.
• Work hours are between Monday to Friday 9.00 am - 5.00 pm and Saturday/Sunday 8.30 am - 3.00 pm.
• Relevant experience in a similar role performing reception duties in a friendly and courteous manner to a broad population (elderly people, their carers and families desirable) and professional staff.
• Experience of administrative functions including telephone enquiries, maintaining and ordering stationery / office equipment, maintaining confidential records in an orderly system, management of petty cash, and involvement in marketing activities for prospective residents, including facility tours.
• Working closely with rostering team and administration team.
• High level of customer service skills.
• Strong attention to detail and excellent communication skills.
• Ability to use computerised clinical management software such as Autumn Care, People Point, etc.
• Ability to work within a multidisciplinary team NDIS Worker Screening Check is Mandatory

Closing Date: 22 October 2026 11:59pm

Reconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at [e-mail]

View Reconciliation Action Plan Code of Conduct: View Code of Conduct Set up Job Alerts to see future opportunities that interest you. New users can click Create Account from the Sign-in screen.

St Vincent’s Health Australia has been serving Australians with compassionate health and aged care since our first hospital was established in Sydney in 1857. Founded by the Sisters of Charity more than 180 years ago, St Vincent’s is a clinical, research and education leader delivering private hospital, public hospital and aged care services across NSW, VIC and QLD. Our founder, Mary Aikenhead’s vision, commitment and inspiration lives on in us and the work we do. From modest beginnings, St Vincent’s Health Australia is today the nation’s largest not-for-profit health and aged care provider, offering services in Queensland, New South Wales and Victoria, including public and private hospitals and aged care facilities. The St Vincent’s family comprises 22,000 outstanding nurses, researchers, cooks, doctors, executives, administrators, cleaners, volunteers and more.

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