Administration Officer

svha; Gold Coast City; On-site; AUD 39,000 - 47,000; Part time

Benefits offered by this job

Salary packaging

Novated leasing

Meals & entertainment card

Flu vaccination

Uniforms provided

EAP

Fitness Passport

Training & growth

Job summary

St Vincent's Health Australia invites applications for a Casual Administration Officer on the Gold Coast. The role supports the administration team, handling reception duties and a wide range of clerical tasks to assist residents and families with a compassionate, client-focused approach.

Applicants should have relevant reception experience, strong customer service and communication skills, and be comfortable working with elderly residents. NDIS Worker Screening Check is mandatory.

Qualifications

• Relevant experience in a similar reception role handling a broad population (elderly, carers, families) and professional staff is desirable.
• Experience with administrative functions: telephone enquiries, ordering stationery/office supplies, confidential records in an orderly system, petty cash, and marketing activities for prospective residents including tours.
• NDIS Worker Screening Check is mandatory

Responsibilities

• Perform reception duties in a friendly and courteous manner to a broad population.
• Liaise closely with rostering and administration teams.
• Handle telephone enquiries and manage stationery/office equipment; maintain confidential records.

Skills

Customer service

Communication

Reception

Attention to detail

Tools

Autumn Care

People Point

Job description

Job Description:

About the Opportunity:

We are looking for a special kind of person - a St Vincent's kind of person. Someone who puts compassion, connection and caring for other people at the heart of everything they do (heartprint model).

As our Casual Administration Officer, you will work under senior administration officer to promote, maintain and improve the health and wellbeing of residents. You will be assisting administration team with broad range of daily administrative tasks, to suit the individual needs and preferences of residents within households. Our commitment is to listen to each resident, understand who each person is - a unique individual who we respect and treat with kindness and compassion.

What's on your CV is important, but what's in your heart matters more. Because at St Vincent's, kindness works for us.

Things that work for you:

• Caring and supportive team culture with opportunity for training and growth
• Competitive salary packaging options up to $15,990, Novated leasing, plus an optional Meals and Entertainment card up to $2,650 per annum (T&C's Apply)
• Opportunity to work for the nation's largest Catholic not-for-profit health and aged care provider, with a rapidly growing and progressive vision
• Ability to visibly see your impact on the business and its service
• No cost uniforms and training
• Free annual flu vaccination
• No mandatory COVID vaccination
• Employee Assistance Program for staff and their families
• Access to the Fitness Passport (FP)

Things that work for us:

• We are looking for CASUAL receptionist with good availability/flexibility
• Work hours are between Monday to Friday 9.00 am - 5.00 pm and Saturday/Sunday 8.30 am - 3.00 pm
• Relevant experience in a similar role performing reception duties in a friendly and courteous manner to a broad population (elderly people, their carers and families desirable) and professional staff.
• Experience of administrative functions including telephone enquiries, maintaining and ordering stationery / office equipment, maintaining confidential records in an orderly system, management of petty cash, and involvement in marketing activities for prospective residents, including facility tours.
• Working closely with rostering team and administration team.
• High level of customer service skills
• Strong attention to detail and excellent communication skills
• Ability to use computerised clinical management software such as Autumn Care, People Point, etc
• Ability to work within a multidisciplinary team
• NDIS Worker Screening Check is Mandatory

Closing Date:

22 October 2026 11:59pm

Reconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https ://www.svha.org.au/about-us/reconciliation or get in contact at [e-mail]

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct