Hotel Services Assistant-2

St Vincent's Health Australia; Brisbane; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Salary packaging up to AU$15,990

Novated leasing

Meals & Entertainment card up to AU$2,

Free annual flu vaccination

Employee Assistance Program (EAP)

Fitness Passport access

Job summary

St Vincent’s Care Carina is seeking a Hotel Services Assistant who will support residents with compassionate service, food preparation, housekeeping and records management. The role focuses on creating a welcoming, professional and caring environment in our aged care setting.

Successful candidates will bring attention to detail, strong communication, and understanding of resident rights, with mandatory NDIS screening and experience with care software.

Qualifications

• Experience in Food Services Area including meal preparation, presentation and distribution.
• Experience in housekeeping/cleaning including laundry management.
• NDIS Worker Screening Check (Yellow Card) is mandatory.

Skills

Attention to detail

Excellent communication

Aged care awareness

Education

Relevant qualification certificates

Tools

AutumnCare

Job description

Job Description: About the Opportunity: We are looking for a special kind of person – a St Vincent’s kind of person. Someone who puts compassion, connection and caring for other people at the heart of everything they do. As a Hotel Services Assistant you will be part of an experienced, engaged and dedicated team that is committed to creating a welcoming, professional and caring environment for the residents of St Vincent’s Care Carina. Our commitment is to listen to each resident, understand who each person is - a unique individual who we respect and treat with kindness and compassion. At St Vincent’s Care, our Heartprint model ensures compassionate, holistic, person-centred care that empowers residents and fosters a sense of belonging, independence, and cultural respect, creating a life filled with purpose and wellbeing. What’s on your resume is important, but what’s in your heart matters more. Because at St Vincent’s, kindness works for us.

Things that work for us:

• Relevant qualification certificates (preferred)
• Experience in Food Services Area including meal preparation, presentation, and distribution.
• Experience in housekeeping / cleaning including laundry management
• Strong attention to detail and excellent communication skills
• Understanding of Aged Care and resident rights and responsibilities
• Experience with AutumnCare (or similar software) with ability to maintain excellent records
• NDIS Worker Screening Check (Yellow Card) is mandatory

Things that work for you:

• More take-home pay with competitive salary packaging options up to $15,990, Novated leasing, plus an optional Meals and Entertainment card up to $2,650 per annum
• Like-minded colleagues with a friendly team environment and a great community care spirit
• Rewarding work that focuses on relationships over routines
• No cost uniforms and training
• No mandatory COVID vaccinations!
• Free annual flu vaccination
• Employee Assistance Program (EAP) for staff and their families
• Access to the Fitness Passport (FP)
• Career development, mentoring and leadership opportunities within St Vincent’s network

Why become part of the St Vincent’s Care family? Because you’re like us, you believe that every act of kindness makes the world a better place. Better for everyone who lives in the 20+ facilities and locations we operate in Queensland, New South Wales and Victoria. Better for all our staff and employees, who work to provide the highest levels of care and quality of life for our clients. And better support for our local communities. For more than 175 years, St Vincent’s Care has been a leading Catholic provider of Aged Care Services in Australia, upholding compassion, justice, integrity and excellence in all we do.

At St Vincent's we value inclusivity and diversity and acknowledge the important of creating a work environment that is welcome, safe, fair and impartial and invite people from all backgrounds to join our caring family.

Reconciliation Action Plan St Vincent's Health Australia embraces Aboriginal and Torres Strait Islander people's unique perspectives, knowledge, and cultural. We strive to achieve better physical, mental, and spiritual health outcomes through continued connection with Aboriginal and Torres Strait Islander communities. We understand the need to effectively engage with Aboriginal and Torres Strait Islander communities to influence decision making at all levels and to create opportunity through sustainable and culturally safe employment. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit http://www.svha.org.au/about-us/reconciliation

Reconciliation Action Plan: At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit https://www.svha.org.au/about-us/reconciliation

Closing Date: 12 October 2026 11:59pm

St Vincent’s Health Australia has been serving Australians with compassionate health and aged care since our first hospital was established in Sydney in 1857. Founded by the Sisters of Charity more than 180 years ago, St Vincent’s is a clinical, research and education leader delivering private hospital, public hospital and aged care services across NSW, VIC and QLD. Our founder, Mary Aikenhead’s vision, commitment and inspiration lives on in us and the work we do. From modest beginnings, St Vincent’s Health Australia is today the nation’s largest not-for-profit health and aged care provider, offering services in Queensland, New South Wales and Victoria, including public and private hospitals and aged care facilities. The St Vincent’s family comprises 22,000 outstanding nurses, researchers, cooks, doctors, executives, administrators, cleaners, volunteers and more.