Administration Officer

JK Personnel; Geelong; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Permanent role

Above award wages

Modern office environment

Supportive team culture

Job summary

Steeline JH Stephenson & Son, based in Geelong, is seeking an Administration Officer to support payment runs, invoicing, and account reconciliation. You will handle customer inquiries with strong service and attention to detail, while gaining exposure to broader business administration tasks within the head office.

The role offers a reliable, long-term career path in a busy, modern office environment with training and team support. A driver’s license and on-site work are required.

Qualifications

• Experience in customer service and administration may be advantageous.
• Demonstrated reliability and attendance at work.
• Demonstrated ability to undertake high compliance, detailed administration tasks.
• Adherence to timeframes and accuracy in processing records.
• Ability to work 8am-4:15pm Mon-Fri (negotiable).
• Site-based role with no work from home/hybrid available.

Responsibilities

• Tend to account enquiries via phone and email.
• Provide strong customer service throughout interactions.
• Ensure customer order specifications are recorded accurately and provided efficiently.
• Create, process, maintain and reconcile account administration payments, invoices and other records.
• Provide administration support to Sales team from time to time.
• Assist other team members as needed.

Skills

Customer service

Administration

Attention to detail

Reliability

Communication

Time management

Tools

MS Office

Job description

Steeline JH Stephenson & Son

Steeline JH Stephenson & Son are one of Australia’s leading manufacturers and suppliers of steel roofing and building products. Established in Geelong in 1923 and proudly still locally owned and operated, Steeline JH Stephenson & Son manufacture quality roofing products, accessories and, steel roof framing direct to trade and DIY customers.

From roofing, walling and gutters to metal fascia, ridges, valleys and flashings to, fencing, framing, and sheds to patios and beyond - Steeline JH Stephenson & Son’s continued delivery of “Service over and above” has seen them become a highly regarded industry leader and expand their team at the head office factory in Corio, Geelong.

The Role

The Administration Officer role will see you learn to assist with processing payment runs, invoicing, undertaking debit and credit processing and account reconciliation tasks. You will also gain experience responding to internal and external customer accounts enquiries. Your excellent customer service skills, natural desire to learn, keen attention to detail and strong initiative will set you up for success in this fantastic opportunity to join a highly regarded, industry-leading team. As your learning develops you will also have the opportunity to take on additional responsibilities and learn other key business administration functions with the Steeline Head Office team.

This is a fantastic opportunity for a reliable and committed person looking to start a career in business administration with the opportunity to develop their skills over the long-term. Plenty of training and support will be provided by a hardworking, supportive, friendly team in this bright and modern office environment.

Duties

• Tend to account enquiries in a timely manner via phone and email
• Provide strong customer service throughout all interactions
• Ensure customer order specifications are recorded accurately and provided efficiently
• Create, process, maintain and reconcile account administration payments, invoices and other accounts administration records
• Provide administration support to Sales team from time to time
• Help other members of the team on an as-needs basis

Skills & Experience

• Experience in a customer service and administration may be advantageous
• Intermediate computer skills will be advantageous
• Demonstrated ability to undertake high compliance, detailed administration tasks
• Demonstrated reliability and attendance at work
• Ability to work 8am-4:15pm Mon-Friday (negotiable)
• Due to the nature of the business this is site-based role with no work from home/hybrid available.
• Maintaining a current Australian driver's licence and having a reliable vehicle or other method to arrive at work is a must as there are no nearby public transport options
• The successful incumbent will need to undergo and complete a satisfactory Police Check

Benefits

• Permanent role + above award wages
• Enjoy a bright and modern office environment
• Thriving business, with supportive and friendly team culture

Please Note

The successful applicant must have unlimited Australian working rights and may be required to satisfactorily pass a Police check and pre-employment medical including fitness assessment prior to commencement.

Applications will be screened as received and close on 27 October 2026