Administration Officer

Blue Dog Training; Brisbane; On-site; AUD 55,000 - 70,000; Full time

Job summary

Blue Dog Training, Milton-based in Queensland, is seeking an organised Administration Officer to support students, trainers and managers across a range of administrative tasks. You will coordinate records, enrolments, scheduling and documentation to ensure processes are completed accurately and on time.

The role suits an experienced administrator who thrives on coordinating competing priorities, building positive relationships and delivering high-quality support in a busy education environment.

Qualifications

• Previous experience in administration, coordination, customer service, or operations support.
• Friendly, professional and approachable manner when working with colleagues, students and stakeholders.
• Strong organisational and time management skills with the ability to manage competing priorities.
• Excellent attention to detail and commitment to accuracy.
• Confidence using a variety of software systems and the ability to quickly learn new technology.
• A proactive, can-do attitude and a willingness to take ownership of tasks from start to finish.
• Strong interpersonal skills and the ability to work collaboratively within a team environment.
• The ability to build positive working relationships across different departments and stakeholder groups.
• A practical mindset, good judgement and a focus on finding solutions rather than problems.
• A strong work ethic and a genuine commitment to following through on commitments and delivering high-quality work.

Responsibilities

• Process enrolments and assessments.
• Maintain accurate records, databases and documentation.
• Communicate professionally with students, trainers, schools, employers and other stakeholders.
• Provide administrative support to managers and trainers, including scheduling, travel arrangements, resource preparation and documentation.
• Utilise internal systems to manage information and support day-to-day operations.
• Identify opportunities to improve administrative processes and team efficiency.
• Work collaboratively with colleagues across multiple departments to support business objectives.

Skills

Administration

Coordination

Customer service

Operations support

Time management

Attention to detail

Communication skills

Teamwork

Proactive attitude

Tools

CRM systems

Learning management systems

Databases

Microsoft Office

Job description

Blue Dog Training is one of Queensland's leading providers of vocational education and training, supporting students, employers and industry across a range of qualifications and programs.

We are seeking an organised, dependable and detail-oriented Administration Officer to join our team. This role offers the opportunity to work across a variety of administrative functions while supporting students, trainers, managers and key stakeholders.

This position is ideal for an experienced administrator who enjoys coordinating competing priorities, building positive working relationships and ensuring processes are completed accurately and on time.

Blue Dog Training is one of Queensland's leading providers of vocational education and training, supporting students, employers and industry across a range of qualifications and programs.

We are seeking an organised, dependable and detail-oriented Administration Officer to join our team. This role offers the opportunity to work across a variety of administrative functions while supporting students, trainers, managers and key stakeholders.

This position is ideal for an experienced administrator who enjoys coordinating competing priorities, building positive working relationships and ensuring processes are completed accurately and on time.

About the Role

As an Administration Officer, you will play an important role in supporting the effective delivery of training programs and business operations. You will be responsible for coordinating administrative processes, maintaining accurate records, communicating with a range of stakeholders, and ensuring tasks are completed efficiently and to a high standard.

This role is well suited to someone who enjoys coordinating multiple activities, managing competing deadlines and ensuring nothing falls through the cracks. You will be confident working independently, communicating with a range of stakeholders and maintaining accuracy while balancing changing priorities. Success in this role comes from being organised, reliable, resourceful and committed to delivering quality administrative support.

Key Responsibilities

• Process enrolments and assessments.
• Maintain accurate records, databases and documentation.
• Communicate professionally with students, trainers, schools, employers and other stakeholders.

• Provide administrative support to managers and trainers, including scheduling, travel arrangements, resource preparation and documentation.
• Utilise internal systems to manage information and support day-to-day operations.

• Identify opportunities to improve administrative processes and team efficiency.
• Work collaboratively with colleagues across multiple departments to support business objectives.

About You

You're the kind of person who enjoys being part of a team, takes pride in doing things properly, and doesn't wait to be asked before jumping in to help. You're approachable, reliable and genuinely enjoy supporting others, while still being able to manage your own workload and get things done.

To be successful in this role, you will demonstrate:

• Previous experience in administration, coordination, customer service, operations support or a similar role.
• A friendly, professional and approachable manner when working with colleagues, students and stakeholders.
• Strong organisational and time management skills with the ability to manage competing priorities.
• Excellent attention to detail and commitment to accuracy.
• Confidence using a variety of software systems and the ability to quickly learn new technology.
• A proactive, can-do attitude and a willingness to take ownership of tasks from start to finish.
• Strong interpersonal skills and the ability to work collaboratively within a team environment.
• The ability to build positive working relationships across different departments and stakeholder groups.
• A practical mindset, good judgement and a focus on finding solutions rather than problems.
• A strong work ethic and a genuine commitment to following through on commitments and delivering high-quality work.

Highly Regarded

• Experience supporting training, onboarding, assessments, participant administration, scheduling or coordination activities.
• Experience working with databases, CRM systems, learning management systems or other business software platforms.
• Experience working in an environment where accuracy, organisation and customer service were critical to success.

Why Join Blue Dog Training?

• Supportive and collaborative team environment.
• Diverse role with exposure to a variety of administrative functions.
• Opportunity to work with a broad range of stakeholders across schools, students and trainers.
• Stable, full-time position within an established organisation.
• Convenient Milton office location.

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