Administration Office - Townsville

Work Initiatives; Townsville City; On-site; AUD 48,000 - 64,000; Full time

Benefits offered by this job

Weekly pay

Leave entitlements

Safe onsite parking

Employee benefits program

Health fund discounts

EAP & Wellbeing program

Workplace banking program

Recognition programs

Career progression

Job summary

Followmont Transport is seeking an Administration Officer at our Townsville Depot to support customer experience and daily operations. This role suits a proactive and organized individual ready to contribute to a close-knit team.

Duties include data entry, compliance tasks, PODs, drivers run sheets, and freight tracking with emphasis on safety and accurate reporting. Join a busy, supportive freight leader in Townsville.

Qualifications

• Experience in transport or customer service is advantageous.
• Proficiency with Microsoft Office and related systems.
• Data entry experience with high accuracy.
• Ability to work well in a team and stay proactive.
• Organized with a proactive attitude.

Responsibilities

• Handle high volume data entry and maintain accuracy.
• Assist with compliance, PODs and drivers run sheets.
• Ensure dangerous goods compatibility and pallet correspondence.
• Provide detailed tracking and reporting on freight movements and misdirected freight.
• Build rapport with customers and internal teams to deliver exceptional service.

Skills

Data entry

Customer service

Organization

Communication

Team player

Tools

Microsoft Office

POD / freight systems

Job description

Are you passionate about quality customer service and seeking that opportunity to join the winning team? Join the Followmont Transport Family as Administration Officer in our Townsville Depot. As a Administration Officer you are an integral part of our customer experience and this role would suit a proactive, organized, self-starter, with a positive & enthusiastic energy to add to our close-knit team.

The Role:

• Full Time | Monday to Friday | 8:00am-4:00pm & 10:00am-6:00pm shifts available.
• Effectively managing a high volume of Data entry, assisting with compliance, POD's, Drivers run sheets, ensure loads of Dangerous goods are compatible and provide pallet correspondence.
• Provide exceptional service at every opportunity by building relationships and rapport with your customer, both internal and external.
• Provide detailed tracking and reporting on freight movements and deliveries including reporting on misdirected freight
• Join a supportive team environment with the expert freight & transport leaders of Townsville

Benefits:

• Weekly Pay | Leave Entitlements
• Permanant or Fixed Term engagement options available - so you can plan your future with confidence
• Safe onsite parking
• Workplace Benefits Program providing discounts to many major retailers.
• Health Fund discounts for single or family cover.
• Free access to our Employee Assistance Program, Mental Wellbeing Program and Workplace Banking Program.
• Recognition programs where you are rewarded for your contribution to the business.
• Great opportunities for career progression within our company

About You:

• Transport Industry specific experience OR knowledge advantageous
• Previous customer service in face to face or online experience would be highly regarded
• Computer skills - Microsoft Suite and systems experience required
• Ability to work within a team environment as well as a go-getter attitude to regular tasks and challenges
• Positive and Supportive Focused outlook with the willingness to learn

If you encompass these attributes we would love to hear from you! Followmont Transport is a passionate family business 100% dedicated to service and maintain a hands-on relationship with customers, our people and suppliers.

Location:

10 Everett Street, Bohle, QLD

Service | Unity | Passion | Integrity | Innovation | Care