Transport Admin Officer – Customer Care & Data Entry

Work Initiatives; Townsville City; On-site; AUD 48,000 - 64,000; Full time

Benefits offered by this job

Weekly pay

Leave entitlements

Safe onsite parking

Employee benefits program

Health fund discounts

EAP & Wellbeing program

Workplace banking program

Recognition programs

Career progression

Job summary

Followmont Transport is seeking an Administration Officer at our Townsville Depot to support customer experience and daily operations. This role suits a proactive and organized individual ready to contribute to a close-knit team.

Duties include data entry, compliance tasks, PODs, drivers run sheets, and freight tracking with emphasis on safety and accurate reporting. Join a busy, supportive freight leader in Townsville.

Qualifications

• Experience in transport or customer service is advantageous.
• Proficiency with Microsoft Office and related systems.
• Data entry experience with high accuracy.
• Ability to work well in a team and stay proactive.
• Organized with a proactive attitude.

Responsibilities

• Handle high volume data entry and maintain accuracy.
• Assist with compliance, PODs and drivers run sheets.
• Ensure dangerous goods compatibility and pallet correspondence.
• Provide detailed tracking and reporting on freight movements and misdirected freight.
• Build rapport with customers and internal teams to deliver exceptional service.

Skills

Data entry

Customer service

Organization

Communication

Team player

Tools

Microsoft Office

POD / freight systems

Job description

Followmont Transport is seeking an Administration Officer at our Townsville Depot to support customer experience and daily operations. This role suits a proactive and organized individual ready to contribute to a close-knit team.

Duties include data entry, compliance tasks, PODs, drivers run sheets, and freight tracking with emphasis on safety and accurate reporting. Join a busy, supportive freight leader in Townsville.