PM Freight Office Assistant

Followmont Transport; Townsville City; On-site; AUD 45,000 - 55,000; Full time

Benefits offered by this job

Weekly pay

Leave entitlements

Safe onsite parking

Employee benefits program

Health fund discounts

Employee Assistance Program

Mental wellbeing program

Workplace banking program

Recognition programs

Career progression

Job summary

Followmont Transport is seeking a PM Freight Office Assistant for our Townsville Depot. You’ll contribute to a strong customer experience as part of a close-knit team and thrive as a proactive, organized self-starter with a positive energy.

This full-time fixed-term role runs Monday to Friday from 3:00am–11:00pm, with potential to move to permanent. You’ll handle paperwork, support internal stakeholders and help ensure smooth operational processes.

Qualifications

• Transport industry knowledge advantageous.
• Previous customer service in face-to-face or online environments preferred.
• Proficient with Microsoft Office and office systems.

Responsibilities

• Ensure compliance with workplace policies and procedures for risk identification, assessment and control.
• Breakdown and consolidation of paperwork for distribution through QLD and NSW (including debriefing of paper, con notes, spreadsheets for reports).
• Provide administrative support as required and assist internal/external stakeholders.

Skills

Transport industry knowledge

Customer service experience

Teamwork / go-getter attitude

Tools

Microsoft Office Suite

Job description

Join the Followmont Transport Family as PM Freight Office Assistant in our Townsville Depot. As a PM Freight Office Assistant you are an integral part of our customer experience and this role would suit a proactive, organized, self-starter, with a positive & enthusiastic energy to add to our close-knit team.

The Role

• Full Time Fixed Term | Monday to Friday | 3:00am-11:00pm
• Ensure compliance with workplace policies and procedures for risk identification, assessment and control.
• Breakdown and consolidation of paperwork for distribution through QLD and NSW (including debriefing of paper, con notes, spreadsheets for reports).
• Assist with administrative support when required.
• Provide professional support service to all internal and external stakeholders in line with the strategic goals of the company.
• Weekly Pay | Leave Entitlements
• Fixed Term engagement, has potential to move to perm.
• Safe onsite parking
• Workplace Benefits Program providing discounts to many major retailers.
• Health Fund discounts for single or family cover.
• Free access to our Employee Assistance Program, Mental Wellbeing Program and Workplace Banking Program.
• Recognition programs where you are rewarded for your contribution to the business.
• Great opportunities for career progression within our company

Benefits

• Weekly Pay | Leave Entitlements
• Fixed Term engagement, has potential to move to perm.
• Safe onsite parking
• Workplace Benefits Program providing discounts to many major retailers.
• Health Fund discounts for single or family cover.
• Free access to our Employee Assistance Program, Mental Wellbeing Program and Workplace Banking Program.
• Recognition programs where you are rewarded for your contribution to the business.
• Great opportunities for career progression within our company

About You

• Transport Industry specific experience OR knowledge advantageous
• Previous customer service in face to face or online experience would be highly regarded
• Computer skills - Microsoft Suite and systems experience required
• Ability to work within a team environment as well as a go-getter attitude to regular tasks and challenges
• Positive and Supportive Focused outlook with the willingness to learn

Followmont Transport is a passionate family business 100% dedicated to service and maintain a hands-on relationship with customers, our people and suppliers. If this opportunity sounds interesting and aligns with your values.

Location

10 Everett Street, Bohle, QLD

Service | Unity | Passion | Integrity | Innovation | Care