Administration - NDIS Provider

Wholesome Solutions Pty Ltd; Brisbane; On-site; AUD 55,000 - 75,000; Full time

Job summary

Wholesome Solutions Pty Ltd is seeking an organised Administration Assistant to support daily operations, records management, and compliance activities within a growing NDIS provider. The role offers exposure to multiple functions and room to grow as the organisation expands.

You will handle diverse tasks, maintain documentation, and assist with audits while working in a supportive team dedicated to meaningful outcomes for people living with disabilities.

Qualifications

• Previous administration or office support experience is preferred.
• Strong attention to detail and organisational skills.
• Comfort with digital systems and documentation management.
• Reliable, discreet, and professional work style.

Responsibilities

• Provide administrative support for emails, phone enquiries, and operations team activities.
• Maintain accurate records, clearances, and documentation.
• Assist with workforce compliance and risk assessment.
• Support general office administration across daily tasks.
• Assist with document management, policies, and procedure updates.
• Prepare documentation for audits and internal checks.
• Provide administrative support to leadership and the wider team.
• Assist with scheduling, correspondence, and coordination as required.

Skills

Organised

Attention to detail

Clear communication

Digital systems

Discretion

Willingness to learn

Job description

Join a purpose-driven NDIS provider making a real difference in people’s lives

Administration

We are looking for a reliable and organised Admin to support the day-to-day operations of our growing NDIS organisation. This role is ideal for someone who enjoys variety, structure, and meaningful work, and who is interested in supporting people, systems, and compliance in a supportive team environment.

About the Role

As our Administration, you will provide general administrative support across the organisation, including assistance with records, compliance documentation, and general office support. This is a hands-on role that supports multiple functions and can grow over time as the organisation develops.

Key Responsibilities

Provide administrative support for Emails, Phone enquiries, Operations Team supports

Maintain accurate records, clearances, and documentation

Assist with workforce compliance and Risk Assessment

Support general Office team-related administration across your day

Assist with document management, policies, and procedure updates

Help prepare documentation for audits and internal checks

Provide general administrative support to leadership and the wider team

Assist with scheduling, correspondence, and coordination as required

About You

You are organised, approachable, and comfortable juggling a range of administrative tasks. You enjoy working behind the scenes to keep things running smoothly and are confident in handling sensitive information with care.

You may have:

Previous experience in an administration or office support role

An interest in Risk Assessments, Compliance, Incident Report management, Rostering, or the NDIS sector (experience is a bonus, not essential)

Strong attention to detail and good organisational skills

Clear communication skills and a collaborative approach

Confidence using digital systems and managing documentation

A professional, dependable, and discreet work style

Willingness to learn new systems, processes, and NDIS requirements

What We Offer

A meaningful role within a growing, community-focused NDIS organisation

A supportive and down-to-earth team environment

On-the-job learning, mentoring, and opportunities to build your skills

Stable hours and structured work

Room to grow as the organisation continues to expand

About Us

We are a growing NDIS provider delivering high-quality, person-centred supports. Our work is underpinned by effective processes, accountability, and a workforce that feels valued and supported.As a registered NDIS provider, we deliver essential services to people living with disabilities, and our admin team plays a key role in making this possible.

Job summary

Make a difference as an Administration Assistant - support people, manage compliance, and grow your career in a purpose-driven NDIS provider.

Key selling points

Meaningful Work: Work for an organisation with real meaning and values.

Grow Your Skills: Opportunities to learn, develop, and take on new challenges.

Inclusive Environment: Join a workplace that welcomes diverse perspectives.