Admin Assistant

Shore; Sydney; On-site; AUD 60,000 - 75,000; Full time

Job summary

Shore in Sydney is seeking an Administration Assistant who will become the go-to person across the office, supporting the CEO to frontline teams and participants in a fast-paced, busy environment. This role involves keeping records, updating NDIS documentation, handling calls and emails, and helping with onboarding and service documentation.

You’ll manage day-to-day admin, work across the organisation, and ensure information flows smoothly between participants, families, and external

Qualifications

• Experience with NDIS and administration.
• Ability to work across the organisation from CEO to frontline teams.
• Comfort jumping between priorities and meeting deadlines.

Responsibilities

• Providing day-to-day administrative support across the organisation.
• Supporting the CEO and senior leadership team when required.
• Assisting Team Leaders and operational staff with administration.
• Managing incoming phone calls and emails.
• Maintaining participant and organisational records.
• Updating NDIS-related documentation and internal systems.
• Assisting with participant onboarding and service documentation.
• Supporting employee onboarding and compliance records.
• Preparing documents, correspondence, reports and spreadsheets.
• Scheduling meetings and appointments.
• Following up outstanding information and documentation.
• Liaising with participants, families and external stakeholders.
• Keeping records accurate, organised and up to date.
• Helping different parts of the organisation communicate with each other.

Skills

Administrative support

Communication

NDIS knowledge

Job description

Administration Assistant – Sydney NDIS Provider

Wanted: An Administration Assistant Who Becomes the Go-To Person Every good office has one.

Marylands, Sydney

The person who knows what's happening. The person who can find that document nobody else can find. The person who remembers the thing everyone else forgot. The person who gets asked. \"Do you know how to?\" \"Have you seen?\" \"Can you help me with?\" And somehow, most of the time, the answer is yes.

That's who we're looking for. Our client is an established NDIS provider in Sydney looking for an experienced Administration Assistant who understands the NDIS and wants to become a genuinely important part of the organisation. This isn't a role where you'll sit quietly in the corner processing paperwork all day. You'll work across the business. From the CEO to Team Leaders, frontline teams, participants and external stakeholders, you'll be someone people know they can rely on. Help keep the organisation running smoothly. That can mean 20 different things before lunch. One minute you might be helping the CEO prepare information for a meeting. The next you're helping a Team Leader find participant documentation. Then the phone rings. Someone needs something emailed. A participant record needs updating. There's an onboarding document missing. And apparently the printer has decided today is the day it no longer wants to participate in society. Welcome to admin. You'll need to be comfortable jumping between priorities without losing track of what actually needs to get done.

What You'll Be Doing Your responsibilities may include:

• Providing day-to-day administrative support across the organisation
• Supporting the CEO and senior leadership team when required
• Assisting Team Leaders and operational staff with administration
• Managing incoming phone calls and emails
• Maintaining participant and organisational records
• Updating NDIS-related documentation and internal systems
• Assisting with participant onboarding and service documentation
• Supporting employee onboarding and compliance records
• Preparing documents, correspondence, reports and spreadsheets
• Scheduling meetings and appointments
• Following up outstanding information and documentation
• Liaising with participants, families and external stakeholders
• Keeping records accurate, organised and up to date
• Helping different parts of the organisation communicate with each other