Administration Officer: NDIS

ABCARE Disability Support; Newcastle City Council; Sur place; AUD 38 573 000 - 46 838 000; Temps partiel

Avantages offerts par ce poste

Casual employment initially

Potential to move to permanent part‑t‑

Flexible hours

Résumé du poste

ABCARE Disability Support is seeking an experienced Administration Officer to join a small, family‑owned team at District Park NSW. You will handle invoicing, payroll, NDIS billing and client/staff records with a strong commitment to confidentiality and accuracy.

The role suits an organised, independent worker who thrives in a hands‑on office environment. Casual start with potential progression to permanent part‑time hours, Monday–Friday.)

Qualifications

• NDIS experience and compliance knowledge essential.
• Invoicing and payroll experience required.
• Strong organisation and attention to detail.

Responsabilités

• Invoicing and accounts administration.
• Payroll processing and payroll administration.
• NDIS billing and funding administration.
• Maintain staff and client records.
• Monitor compliance documentation and requirements.
• Support NDIS compliance processes and audits.
• Administer service agreements and related docs.
• General office administration and record keeping.
• Assist management with daily tasks.
• Respond to staff and client enquiries.
• Roster support and operational admin as needed.
• Maintain confidentiality and handle sensitive information.
• Weekend on-call duties (monthly/fortnightly)

Connaissances

NDIS compliance

Payroll processing

Invoicing

Confidentiality

Attention to detail

Communication skills

Independent worker

Australian Driver’s licence

Outils

ShiftCare

Description du poste

ABCARE Disability Support – District Park NSW

Are you looking for flexible work hours that fit in with your schedule?

ABCARE Disability Support is a small, family-owned disability support business where personalised service, strong relationships and high standards really matter.

We are looking for an experienced Administration Officer to join our friendly office team and play an important role in supporting the day-to-day administration and compliance of our business.

This is an ideal opportunity for someone who has previous experience working within the NDIS industry and understands the importance of compliance, accuracy and confidentiality.

This role will suit someone who genuinely enjoys working in a small, family-owned business. Our office is personal, hands-on and team-oriented rather than a large corporate environment. We are looking for someone who is comfortable with this style of workplace and enjoys being part of a small team where everyone contributes and supports each other.

About the role

This is a hands-on role suited to someone who is organised, confident and able to work independently while being part of a small and supportive team.

Duties will include:

• Invoicing and accounts administration
• Payroll processing and payroll administration
• NDIS billing and funding-related administration
• Maintaining accurate staff and client records
• Monitoring compliance documentation and requirements
• Supporting NDIS compliance processes and audits
• Administration of service agreements and related documentation
• General office administration and record keeping
• Supporting management with day-to-day administrative tasks
• Responding to staff and client enquiries
• Assisting with rostering and other operational administration when required
• Maintaining confidentiality and handling sensitive information appropriately
• Monthly / Fortnightly weekend on call phone duties (paid generosely)

About you

We are looking for someone who:

• Has previous experience in NDIS/disability services environment
• Has a strong understanding of NDI S compliance and provider requirements
• Has experience with invoicing and payroll - essential
• Is highly organised with excellent attention to detail
• Can work confidently and independently
• Has excellent written and verbal communication skills
• Is comfortable working with confidential and sensitive information
• Is proactive and able to identify issues before they become problems
• Takes pride in getting things right
• Is reliable, approachable and genuinely enjoys being part of a small team
• NDIS Worker Screening (or willingness to obtain prior to commencing employment)
• Police Check within the past three months (or willingness to obtain prior to commencing employment)
• Australian Driver’s licence and own vehicle
• Flexibly available for additional hours as required (Monday – Friday)

Experience with ShiftCare or similar disability sector software will be highly regarded.

The hours

We are offering minimum 10 hours per week, with school-hour work available.

Work days are Monday to Friday and can be flexible depending on the successful applicant's availability and the needs of the business.

There will also be opportunities for additional hours when covering staff leave or during periods of increased administrative workload.

The role will include monthly / fortnightly weekend on-call support, requiring the work phone to be available for staff enquiries.

What we offer

• Minimum 10 hours per week
• School-hour availability
• Additional hours available with business requirements and covering staff leave
• Casual employment initially
• Opportunity to move to permanent part-time employment following successful completion of probation
• A friendly, supportive and genuinely personalised workplace
• The opportunity to work closely with management and have an important role within a growing small business

About ABCARE

ABCARE is a small family business, and that is something we value.

We are not a large corporate organisation where you are simply another number. Our office environment is friendly, personal and team-focused, and we work closely together to provide a high standard of support to the people we support.

If you are an experienced NDIS administrator who understands compliance, enjoys being organised and is looking for a flexible role within a small and friendly team, we would love to hear from you.