Administration Coordinator

EIM Training; Gold Coast City; On-site; AUD 60,000 - 75,000; Full time

Job summary

EIM Training on the Gold Coast is seeking an experienced Administration Coordinator to support student services, records and compliance within our growing RTO environment.

You will work closely with management, trainers and the administration team to maintain accurate records, manage enrolments, withdrawals and reporting, and help improve processes that drive efficient operations across multiple campuses.

Qualifications

• Previous experience in an RTO administration environment.
• Understanding of VET compliance and student administration processes.
• Experience with Student Management Systems (aXcelerate highly regarded).
• Knowledge of Queensland State Funding requirements and DTET processes.
• Strong attention to detail and accuracy.
• Excellent communication and relationship-building skills.

Responsibilities

• Coordinate day-to-day administration activities across EIM Training’s operations.
• Maintain accurate student records and ensure documentation meets RTO compliance requirements.
• Process and manage student administration requirements, including enrolments, withdrawals, completions and reporting.
• Generate reports and maintain data accuracy within the Student Management System (aXcelerate).
• Support funding and compliance administration requirements, including Queensland State Funding obligations.
• Work collaboratively with trainers and administration staff across multiple campuses.
• Assist with student inductions, communications and administration processes.
• Identify opportunities for process improvements and contribute to continuous improvement activities.
• Provide administrative support to management and assist with business priorities as required.

Skills

Organised

Proactive

Excellent communication

Prioritisation

Team collaboration

Tools

aXcelerate

Job description

EIM Training is a Queensland-based Registered Training Organisation (RTO) delivering high-quality vocational education and training across Childcare and Instrumentation qualifications.

We are a growing organisation that values quality, compliance, teamwork and creating positive experiences for our students. As we continue to expand, we are seeking an experienced Administration Coordinator to join our team and play an important role in supporting our administration operations, student services and compliance requirements.

The Opportunity

This role is ideal for someone who enjoys variety, takes pride in being organised, and understands the importance of accurate administration within an RTO environment.

Working closely with management, trainers and the wider administration team, you will support the smooth operation of our training delivery by ensuring student records, reporting requirements and administrative processes are maintained to a high standard.

You will be someone who enjoys improving processes, solving problems and contributing ideas that help a growing business continue to improve.

Key Responsibilities

Coordinate day-to-day administration activities across EIM Training’s operations.

Maintain accurate student records and ensure documentation meets RTO compliance requirements.

Process and manage student administration requirements, including enrolments, withdrawals, completions and reporting.

Generate reports and maintain data accuracy within the Student Management System (aXcelerate).

Support funding and compliance administration requirements, including Queensland State Funding obligations.

Work collaboratively with trainers and administration staff across multiple campuses.

Assist with student inductions, communications and administration processes.

Identify opportunities for process improvements and contribute to continuous improvement activities.

Provide administrative support to management and assist with business priorities as required.

About You

You will be an organised and proactive administration professional who enjoys working in a supportive, fast-paced environment.

To be successful in this role, you will have:

Previous experience working within an RTO administration environment.

Understanding of VET compliance requirements and student administration processes.

Experience with Student Management Systems (aXcelerate experience highly regarded).

Knowledge of Queensland State Funding requirements and DTET processes (highly regarded).

Strong attention to detail and a commitment to accuracy.

Excellent communication skills and the ability to build positive relationships with students, trainers and staff.

Ability to manage competing priorities and work independently while contributing to a team environment.

Why Join EIM Training?

At EIM Training, you will be joining a team that is passionate about delivering quality training and supporting student success.

You will have the opportunity to:

Be part of a growing Queensland RTO.

Work with a supportive and collaborative team.

Contribute ideas and improvements that make a genuine difference.

Develop your skills within the vocational education and training sector.

Enjoy a full-time permanent position based on the Gold Coast.

If you are looking for a role where your experience, ideas and attention to detail will be valued, we would love to hear from you.