RTO Administrator

Housing Industry Association (HIA); Adelaide; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Generous salary package on offer

Life insurance

Salary packaging

Annual Leave purchase option

Flexible work arrangements

Paid parental leave above minimum

Employee Assistance Program

Study assistance and internal training

Affinity program

Milestone recognition

Job summary

Housing Industry Association (HIA) is recruiting an RTO Administrator to support the training team with data entry, record keeping and reporting for enrolments and courses in accordance with ASQA and funding agreements.

The role requires autonomy, initiative, and strong customer service, with responsibilities including funding contract administration, monthly uploads, and liaison with the national training team. Based in an Australian office, full-time permanent position.

Qualifications

• Strong skills in Microsoft Office Suite.
• ,
• Experience with student management systems (eg. VETtrak).
• ,
• Understanding of ASQA standards and RTO compliance.

Responsibilities

• Provide operational and administrative support to the training team.
• Ensure compliant data entry, record keeping and reporting of student enrolments and courses.
• Assist in administration of funding contracts and monthly uploads.

Skills

Microsoft Office

Student management systems

Customer service

Education

Certificate IV in Training and Assessment

Tools

VETtrak

Job description

• Generous employee benefits & flexibility offered

The Organisation

HIA has been proudly representing the Australian housing industry for eighty years. Our vision remains the same, to be an association that speaks with a united voice on industry issues and creating real change providing quality services at the lowest possible cost and working with the sector to maintain high standards.

The Opportunity

We are currently seeking an RTO Administrator who is responsible for providing operational and administrative support to the training team members utilising HIA’s operating systems.

This role assists in the administration of contractual requirements for funding and grant opportunities to meet both budget targets and operational requirements. This role is a full time permanent opportunity located in any of our Australian offices.

The Role

The RTO Administrator provides operational and administrative support by ensuring the compliant data entry, record keeping and reporting of student enrolments and HIA courses as per ASQA, HIA and Funding contract requirements.

This position will ideally suit someone who can operate with a reasonable amount of autonomy, initiative, and independent decision-making.

Key duties of this role are:

• Ensure customer service standards are being achieved and exceeded at all times
• Maintain and update VETtrak with all HIA student course requirements.
• Create compliant and accurate data entry for student enrolments, funding contracts, resulting, attendance, scheduling, invoicing, award issuance
• Monitor HIA website to ensure currency and compliance
• Complete accurate monthly funding uploads to ensure payment of funds
• Communicate effectively with national training team to ensure prompt rectification of identified non-compliances

The Successful Person will have

• Strong skills in Microsoft office suite
• Experience in the use of student management systems eg. VETtrak
• Certificate IV in Training and Assessment highly desirable
• Understanding of ASQA standards + RTO compliance highly desirable
• Strong focus on customer service

Benefits within HIA

• Generous salary package on offer
• Life and Salary Continuance Insurance
• Salary Packaging Arrangements
• Ability to purchase Annual Leave
• Flexible Work Arrangements
• Paid Parental Leave above the minimum legislative requirement
• Employee Assistance Program
• Study Assistance and Internal training programs offered to help you grow
• Highly experienced, supportive and inclusive team
• Affinity Program
• Milestone Recognition

Any queries regarding this position can be directed to [e-mail]

A full job description can be found in the Careers section on our website, careers.hia.com.au.