RTO Admin & Compliance Coordinator

EIM Training; Gold Coast City; On-site; AUD 60,000 - 75,000; Full time

Job summary

EIM Training on the Gold Coast is seeking an experienced Administration Coordinator to support student services, records and compliance within our growing RTO environment.

You will work closely with management, trainers and the administration team to maintain accurate records, manage enrolments, withdrawals and reporting, and help improve processes that drive efficient operations across multiple campuses.

Qualifications

• Previous experience in an RTO administration environment.
• Understanding of VET compliance and student administration processes.
• Experience with Student Management Systems (aXcelerate highly regarded).
• Knowledge of Queensland State Funding requirements and DTET processes.
• Strong attention to detail and accuracy.
• Excellent communication and relationship-building skills.

Responsibilities

• Coordinate day-to-day administration activities across EIM Training’s operations.
• Maintain accurate student records and ensure documentation meets RTO compliance requirements.
• Process and manage student administration requirements, including enrolments, withdrawals, completions and reporting.
• Generate reports and maintain data accuracy within the Student Management System (aXcelerate).
• Support funding and compliance administration requirements, including Queensland State Funding obligations.
• Work collaboratively with trainers and administration staff across multiple campuses.
• Assist with student inductions, communications and administration processes.
• Identify opportunities for process improvements and contribute to continuous improvement activities.
• Provide administrative support to management and assist with business priorities as required.

Skills

Organised

Proactive

Excellent communication

Prioritisation

Team collaboration

Tools

aXcelerate

Job description

EIM Training on the Gold Coast is seeking an experienced Administration Coordinator to support student services, records and compliance within our growing RTO environment.

You will work closely with management, trainers and the administration team to maintain accurate records, manage enrolments, withdrawals and reporting, and help improve processes that drive efficient operations across multiple campuses.