Training Administration Officer

Archived; City of Brisbane; Hybrid; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Career development

Hybrid working

Parental leave

Wellbeing portal

Volunteer leave

Inclusive culture

Job summary

CERT Training, a subsidiary of Engenco Limited, is seeking a Training Administration Officer to support student enrolments, certificate issuance and the student management system. You will report to the Training Operations Coordinator and work with the Salisbury Team to ensure smooth training operations.

The role requires high-accuracy data entry, strong communication skills and proficiency in MS Office, with desirable experience in aXcelerate and related systems.

Qualifications

• High level accurate data entry skills.
• Effective written communication skills.
• Effective verbal and listening communications skills.
• Microsoft Office competency.

Responsibilities

• Manage day-to-day administrative and personnel services, including student enrolments and certificate issuance.
• Maintain the student management system and records for compliance.
• Support training operations and serve as the backbone of administration for students.

Skills

Data entry

Written communication

Verbal & listening

MS Office

Education

Certificate III in Business Admin

Tools

aXcelerate

Job description

About the Role

Are you passionate about supporting learning and development through efficient administration? CERT are looking for a detail-oriented Training Administration Officer to play a key role in delivering exceptional customer service and operational support. In this role, you will manage day-to-day administrative and personnel services, including student enrolments, certificate issuance, and maintaining the student management system. You will be the backbone of our training operations - ensuring students are supported every step of the way through the administration process.

This role will report to Training Operations Coordinator and collaborates closely with the Salisbury Team.

About You

Essential Knowledge, Skills and Experience:

• High level accurate data entry skills.
• Effective written communication skills.
• Effective verbal and listening communications skills.
• Microsoft Office competency.

Desirable Knowledge, Skills and Experiences:

• Experience using aXcelerate (or similar Student Management Systems), including managing enrolments, student records, reporting and compliance‑related processes.
• Certificate III in Business Administration or equivalent.
• An understanding of training packages and programs.
• Experience with accounts, invoices and office business systems.

About Us

CERT Training, a subsidiary of Engenco Limited operates Australia wide and delivers nationally accredited training. Specialising in rail and infrastructure training CERT leverages extensive industry experience to deliver effective training solutions. In addition, CERT Training delivers high-risk and specialised training, ensuring compliance with state and national legislation for the transport sector.

Why Join Us

• Competitive Remuneration: Enjoy a competitive salary package, including salary sacrifice options, opportunities for overtime and Time Off in Lieu (TOIL).
• Opportunities for Career Growth and Development: Unlock your potential with professional development initiatives, such as our Learning Academy Scholarships to support your ongoing learning and career development.
• Flexible Working Options: We offer flexibility in hours and days as well as support hybrid working for eligible roles, to help manage a work-life balance.
• Paid Parental Leave: Up to 12-weeks paid parental leave for eligible employees.
• Benefit Portal: Get access to exclusive retail discounts and a range of wellbeing resources.
• Appreciation: We recognise and celebrate the contributions, achievements and milestones of our people.
• Commitment to the Communities we work in: Take advantage of our paid Volunteer Leave and be part of our Diversity & Inclusion and MakeSustainable Committees.

Successful candidates will be required to undergo pre-employment checks, including a medical assessment with drug and alcohol testing, provide a valid police clearance and confirm their eligibility to work in Australia. Strictly no Agencies please.

We are proud to be an equal opportunity employer that fosters a diverse and inclusive workforce. Our culture is built on integrity, commitment, collaboration and excellence, where every employee is valued and respected, empowering them to bring their best selves to work. We welcome applicants from all cultures, identities and experiences.

We encourage you to reach out to us directly if you need any support or adjustments during the recruitment process. You can contact us at [e-mail].