Administration - Client Service Coordinator

Holmans; Noosa Shire; On-site; AUD 30,000 - 42,000; Part time

Job summary

Holmans on the Sunshine Coast is seeking an Administrator/Client Service Coordinator for their Noosaville office. This part-time role offers flexible hours (minimum 25 hours/week) within a reputable three-partner accounting firm.

You will support accountants, handle client liaison, and contribute to office operations with a proactive and personable approach. Prior experience in accounting or professional services, and knowledge of Xero, FYI Docs, BGL and FuseSign are advantageous.

Qualifications

• Experience in an accounting/professional services practice is desirable.
• Strong customer service orientation with the ability to build relationships.
• Detail-oriented, well-organised and proactive in a busy environment.

Responsibilities

• Client liaison and reception duties as required.
• Provide high-level admin support to a team of accountants, including some file preparation.
• Manage office supplies and mail correspondence.
• Monitor and action the administration inbox.
• Finalise and collate year-end reports for client signing.
• Attend to ATO lodgements and ASIC annual statements.
• Assist with entity registrations and preparation of bank review documentation.
• Support annual tasks including trust minutes, audit insurance, and fee proposals.
• Assist with some debtor management and workflow planning.
• Be proactive in helping the team deliver outstanding client service.

Skills

Customer service

Administrative support

People skills

Organisation

Proactive

Tools

Xero

FYI Docs

BGL

FuseSign

Job description

Calling all Admin Superheroes! Are you ready to join a long-established, reputable 3-partner accounting firm on the beautiful Sunshine Coast? We’re on the lookout for an experiencedAdministrator / Client Service Coordinatorto support our dynamic team based in Noosaville!

About Us

At Holmans, we pride ourselves on delivering exceptional service and advice to our clients. We genuinely care about their success and work collaboratively to help them thrive. Our team is professional, motivated, and supportive – and we’re looking for someone amazing to join us on this journey.

What We Offer

A friendly and supportive team culture

Commitment to ongoing training and development

Industry-leading systems, processes, and workpapers

Regular team events and social functions

Part-Time, 5 days a week (negotiable) - Minimum 25 hrs per week. Salary will be based on percentage of Full-Time Equivalent.

About You

You’re a people person with a passion for customer service, a sharp eye for detail and a can-do attitude. You thrive in a busy environment and love building relationships. You’re organised, proactive, and ideally have experience in an accounting/professional services practice. Most importantly, you bring personality and don’t take yourself too seriously! Prior Accounting/Legal firm experience and knowledge of Xero, FYI Docs, BGL and Fusesign an advantage.

You are already located on the Sunshine Coast (preference will be given to candidates already established on the Sunshine Coast).

Key Responsibilities

• Client liaison and reception duties as required
• Provide high-level admin support to a team of accountants, including some file preparation
• Manage office supplies and mail correspondence
• Monitor and action the administration inbox
• Finalise and collate year-end reports for client signing
• Attend to ATO lodgements and ASIC annual statements
• Assist with entity registrations and preparation of bank review documentation
• Support annual tasks including trust minutes, audit insurance, and fee proposals
• Assist with some debtor management and workflow planning
• Be proactive in helping the team deliver outstanding client service