ADMINISTRATION ASSISTANT / RECEPTIONIST

Kempsey Toyota; Kempsey; On-site; AUD 55,000 - 70,000; Full time

Job summary

Kempsey Toyota on the Mid North Coast is seeking an enthusiastic Administration Assistant / Receptionist to join our local team. This role suits someone who thrives in a team environment and is committed to delivering outstanding customer service.

You'll be the first point of contact for visitors, manage front desk tasks, assist with banking, registrations, and data entry, and support various departments to keep the dealership running smoothly.

Qualifications

• Sound knowledge of Microsoft Office Suite.
• Excellent verbal communication and professional demeanor.
• Strong organisational skills and attention to detail.

Responsibilities

• Act as the first point of contact for visitors.
• Answer phone enquiries and direct calls.
• Front desk duties including guest services.
• Prepare internal reports as required.
• Daily banking and EFT reconciliations.
• Data entry and accounts payable/receivable support.
• Prepare vehicle registrations.
• Maintain paper and electronic filing systems.
• Process vehicle deal packs in line with accounting timelines.
• Liaise with departments across the dealership.

Skills

Interpersonal skills

Customer service

Highly organised

Attention to detail

Tools

Microsoft Office

Job description

As one of the Mid North Coast’s most successful dealerships, proudly servicing the Macleay Valley for many years, we offer an exciting opportunity to join a trusted and community-focused local team.

We are seeking an enthusiastic and self-motivated individual to join our Administration team as and Administration Assistant / Receptionist.

This role is ideal for someone who thrives in a team environment and is committed to delivering outstanding customer service.

The successful application will be a confident communicator, highly organised and capable of working efficiently under pressure in a fast-paced setting.

We are looking for someone who is excited about the opportunity to join a local company, passionate about building a successful career, confident and self-motivated.

A high achiever with strong work ethic and is dedicated to providing the highest level of customer service.

Comprehensive training will be provided to the successful applicant.

Key Responsibilities

• Act as the first point of contact for anyone visiting the dealership
• Answering phone enquiries and directing calls
• General Reception / Front Desk duties including Guest Services
• Preparation of internal reports as required
• Daily Banking and EFT reconciliations
• General Data entry and administrative support task including general account payable & receivable processes
• Preparation and completion of vehicle registrations
• Maintaining processes for paper and electronic filing systems
• Processing vehicle deal packs accurately in accordance with accounting guidelines and timelines
• Liase effectively with various departments across the dealership.

Ideal Candidate will have / be

• Sound knowledge of Microsoft Office Suite
• Excellent interpersonal skills with clear and professional verbal communication skills
• Superior Customer Service Standards
• Highly organised with good attention to detail
• The ability to demonstrate behaviours that align with the company's vision, acting as a positive ambassador for the dealership and for Toyota within the wider community.