Sales Support Administrator

Ateco Group; Willoughby City Council; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Team environment and supportive team

Training & development opportunities

Career growth in automotive

Job summary

Ateco Group in Chatswood is seeking a highly organised Sale Support Administrator to join our team in a full-time capacity, supporting Nissan, Renault, Forthing and Used Cars. You will deliver outstanding customer service while handling daily administration and operations.

The role suits someone with dealership experience, strong organisation, and a proactive attitude, able to manage multiple tasks, answer inquiries, greet customers, and keep the office running smoothly.

Qualifications

• Previous experience in a similar role.
• Excellent communication and interpersonal skills.
• Strong organisational skills with the ability to manage multiple tasks and priorities.
• High attention to detail and accuracy.
• Proficiency in Microsoft Office and general computer systems.
• A positive, professional, and customer-focused attitude.

Responsibilities

• Greet customers and visitors on arrival with hospitality.
• Handle all incoming phone calls professionally.
• Provide administrative support to the sales team.
• Process vehicle registrations, transfers, stock searches & swaps.
• Day-to-day office management including ordering supplies, parcels, and contractors/suppliers.
• Respond to incoming sales enquiries via phone, email and online.
• Assist customers with product enquiries and other customer service support.
• General administrative duties as required.

Skills

Communication

Interpersonal skills

Organisation

Attention to detail

Microsoft Office

Customer-focused

Tools

Microsoft Office

Job description

An exciting opportunity exists for a highly organised, and customer-focused Sale Support Administrator to join our team on a full-time basis for our Chatswood dealership supporting Nissan, Renault, Forthing & Used Cars. You will play a pivotal role in delivering exceptional customer service while supporting the day-to-day administration and operations.

This is an excellent opportunity for someone who ideally has previous experience within dealerships, has strong organisational skills, enjoys a challenge and takes pride in providing outstanding customer experiences.

Key Responsibilities

• Greet all incoming customers/visitors on arrival and providing hospitality

• Handle all incoming phone calls in a professional and friendly manner

• Provide administrative support to the sales team

• Processing timely and accurate vehicle registrations, transfers, stock searches & swaps

• Day to day office management including ordering supplies, sending/ receiving parcels and managing contractor/suppliers.

• Respond to incoming sales enquiries over the phone, email and online

• Assist customers with product enquiries and other customer service support

• General administrative duties as required

About You

To be successful in this role, you will have:

• Previous experience in a similar role

• Excellent communication and interpersonal skills.

• Strong organisational skills with the ability to manage multiple tasks and priorities.

• High attention to detail and accuracy.

• Proficiency in Microsoft Office and general computer systems.

• A positive, professional, and customer-focused attitude.

What We Offer

• Supportive and friendly team environment.

• Ongoing training and development opportunities.

• Opportunity to build a rewarding career within the automotive industry.

If you are a motivated administrator who enjoys delivering exceptional customer service and thrives in a busy environment, we'd love to hear from you.

**The successful candidate must be willing to provide or obtain a valid Police Check.