Administration Assistant / Receptionist

Highview Accounting & Financial; Wonthaggi; Hybrid; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Study support

Professional development

Flexible working hours

Hybrid model

Job summary

Highview Accounting & Financial in Victoria's Bass Coast region invites an Administration Assistant to join our Bass Coast team in Wonthaggi. This permanent, full-time role supports a busy team of accountants serving sole traders, small businesses and farming clients.

We offer flexible start times and a hybrid working model to suit the right person. You’ll coordinate client communications, manage mail, file documents, maintain the client database, and assist with invoicing and tax forms, ASIC

Qualifications

• Administration experience in accounting or professional services preferred.
• Organised with keen eye for detail and time management.
• Proficient in Microsoft Office; knowledge of Xero or FYI Elite is an advantage.
• Able to juggle multiple tasks and work autonomously.

Responsibilities

• Be the first point of contact for our office, welcoming clients and handling incoming calls in a friendly, solution focused way.
• Take charge of incoming and outgoing mail to ensure smooth and timely processing.
• Scan and file client documents to maintain tidy and accurate records.
• Keep the client database up to date and well organised.
• Send invoices by email and follow up on outstanding payments in a professional way.
• Prepare and lodge client tax forms with attention to detail and accuracy.
• Oversee ASIC compliance tasks and processes as required.
• Set up new clients on the ATO portal and in our systems, ensuring all details are captured correctly.

Skills

Administration

Microsoft Office

Time management

Communication

Autonomy

Tools

Xero

FYI Elite

Job description

They say ‘if you love your job, you’ll never work a day in your life’. At Highview, we believe loving your job starts with the right environment, the right people and meaningful work that makes a difference.

We’re a multi-award-winning accounting and financial advisory firm with offices across Victoria and Queensland and 25 years of experience helping individuals and businesses succeed. More than just a workplace, Highview is a place where careers are built, ideas are encouraged, and people are genuinely supported.

We have an exciting opportunity for an Administration Assistant to join our Bass Coast team in Wonthaggi, supporting a busy team of accountants who work with a variety of clients, including sole traders, small businesses and farming clients. This is a permanent role working 5 days a week, and we’re happy to offer either full time hours or a flexible start time to suit the right person.

About You

What are we looking for?

Ideally, you’ll have administration experience in accounting or professional services, but it’s not essential. If you’re organised and keen to learn, we’d love to hear from you.

You’ll be proficient in Microsoft Office, and it’s an advantage if you’ve used Xero or FYI Elite before.

Your strong organisational skills, keen eye for detail, and solid time management will set you apart.

You communicate confidently and bring a positive, professional approach to your work.

You’re able to juggle multiple tasks, set priorities, and work autonomously when needed.

Being reliable, proactive, and maintaining a can-do attitude is essential.

You’ll show initiative and be open to tackling a variety of tasks, big or small.

About the Role

Be the first point of contact for our office, welcoming clients and handling incoming calls in a friendly, solution focused way.

Take charge of incoming and outgoing mail to ensure smooth and timely processing.

Scan and file client documents to maintain tidy and accurate records.

Keep the client database up to date and well organised.

Send invoices by email and follow up on outstanding payments in a professional way.

Prepare and lodge client tax forms with attention to detail and accuracy.

Oversee ASIC compliance tasks and processes as required.

Set up new clients on the ATO portal and in our systems, ensuring all details are captured correctly.

Employee Benefits:

Working at Highview means joining a supportive, community-focused firm that invests in your growth. You’ll enjoy:

Benefit from access to study support and ongoing professional development, ensuring you’re continually building your skills and staying up-to-date with industry trends.

Maintain a healthy work-life balance with flexible working hours and the option to work in a hybrid model, giving you the freedom to manage your schedule effectively.

This is a permanent position, so we’re looking for someone who is an Australian citizen, a permanent resident or holds full Australian work rights.

Please note that only shortlisted candidates will be contacted.