Administration Assistant - Cardiology

Peninsula Health; Frankston; On-site; AUD 36,000 - 48,000; Part time

Benefits offered by this job

Low-cost onsite parking

Salary packaging & novated leasing

Exclusive retailer discounts

Fitness Passport access

Employee Assistance Program

Job summary

Bayside Health is seeking an Administration Assistant to provide a professional reception experience for patients and visitors in the Acute Outpatients Service. The role supports clinical staff with referrals, bookings and patient flow, ensuring documentation and data entry into the iPM system are accurate and timely.

Reporting to the Team Leader, Cardiac Investigation Unit, you will help maintain confidential, compliant administrative processes and contribute to a collaborative healthcare

Qualifications

• Excellent written, verbal and interpersonal communication skills.
• Demonstrated ability to multitask and improve processes.
• Strong organisational and time management abilities.
• Ability to use common software applications and email in a healthcare setting.
• Administration experience in a healthcare environment.

Responsibilities

• Provide a professional, welcoming reception service to patients and visitors in the Acute Outpatients Service.
• Deliver efficient administrative and clerical support to clinical staff.
• Coordinate patient referral management, appointment bookings and follow-ups.
• Manage patient arrival/departure processes and prepare documentation per iPM guidelines.
• Maintain data entry, administrative systems and confidentiality in line with standards.

Skills

Exceptional communication

Multitasking

Organisational skills

Use of common software & email

Healthcare administration experience

Initiative to improve systems

Tools

Microsoft Office

Job description

• Fixed Term Part Time, 36 hours per week until November 2027
• Located in Frankston, Victoria

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland.

We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between.

More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive.

Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.

The Team & Role

The Administration Assistant reports directly to the Team Leader, Cardiac Investigation Unit, and is responsible for providing a professional, welcoming and informative reception service to patients and visitors within the Acute Outpatients Service. The role provides efficient and effective administrative and clerical support to clinical staff, coordinating patient referral management, appointment booking, follow-up appointments, and patient arrival and departure processes. The Administration Assistant is responsible for preparing patient documentation in accordance with Digitised Medical Record guidelines, ensuring accurate and timely data entry into the Patient Administration System (iPM), maintaining administrative systems and processes, managing enquiries, mail and patient information, and supporting compliance with relevant standards, legislation and mandatory training requirements while maintaining confidentiality at all times.

Skills & Experience Required

• Excellent written, verbal and interpersonal communication skills
• A demonstrated ability to multitask, show initiative, improve systems and processes
• Effective organisational and time management skills
• Understand the importance of and is able to use common software applications and email
• Administration experience in an healthcare setting
• Take advantage of low-cost onsite parking
• Boost your take-home pay with generous salary packaging & novated leasing
• Unlock exclusive discounts at top retailers and dining spots
• Stay fit with access to premium gyms via Fitness Passport
• Feel supported with our holistic Employee Assistance Program
• Grow your skills through top-tier education and training partners
• Join a vibrant, collaborative team led by passionate leaders

Next Steps

For role specific information, please contact Cassandra Lawless, Administration Team Leader at *************@phcn.vic.gov.au.

If you experience any issues signing in or registering, please feel welcome to contact Talent Acquisition Team at ***************@phcn.vic.gov.au or 03 9784 2*** (option 1).

Thank you for your interest in this role. Bayside Health (Peninsula Health Care Group) is regularly advertising positions across the health service so please take the time to review other relevant opportunities by going to https://www.peninsulahealth.org.au/careers/

Additional Information

Bayside Health is an Equal Employment Opportunity Employer that is committed to inclusion and diversity. We encourage applications from individuals from all cultural backgrounds including Aboriginal and Torres Strait Islander people. We also provide a safe and supportive workplace for people with all abilities.

To find out more about our recruitment processes, compliance obligations and to prepare your application to join our team please visit: https://www.peninsulahealth.org.au/careers/working-preparing-employment/

*Please refer to Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2025 – 2027 salary circular for salary range. Sub-grading will be based on years of experience. For further information on salary range classifications and grading please refer to the following page: https://www.peninsulahealth.org.au/careers/working-with-us/salary-rates/

It is strongly recommended that individuals in this role remain up to date with their COVID-19 vaccinations.

Join Bayside Health and help us to deliver healthy lives for everyone, through sustainable, innovative, compassionate care.

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