administration and customer service

The Gas Cylinder; Hervey Bay; On-site; AUD 34,000 - 44,000; Part time

Job summary

The Gas Cylinder on Torquay Road in Hervey Bay is seeking a part-time administrator to support busy store operations. You will provide customer service, handle data entry, and assist with retail tasks while maintaining accurate records using Xero, MS Office and Service M8.

The role is permanent, approx. 30 hours per week, with at least 4 days and some Saturday mornings. Flexible hours and a hands-on, team-focused attitude are valued in our small family business.

Qualifications

• Minimum 3+ years of experience in administration and customer service roles.
• Proficiency with Xero accounting software at intermediate level.
• Data entry using Xero, MS Office applications and Service M8.

Responsibilities

• Provide administration and retail support.
• Perform data entry using Xero, MS Office and Service M8.
• Deliver great customer service and assist customers in-store.

Skills

Customer service

Communication

Attention to detail

Multitasking

Tools

Xero

MS Office

Service M8

Job description

The Gas Cylinder, Hervey Bay's Weber Specialist Dealer. The showroom includes hot water, cooking appliances, smokers, BBQ and gas accessories. We supply LPG exchange gas cylinders to homes and business and offer gas cylinder refills in-store. We service, repair and install gas appliances for home and commercial customers.

Located at 80 Torquay Road, Hervey Bay, we are seeking a person who understands how to deliver great customer service, a confident communicator, value attention to detail, can multitask under pressure and keep a good attitude!

This is a permanent part time position: approx. 30 hours per week.

Ideally the successful person will provide:

• Great customer service and be self-motivated
• Administration and retail support
• Data entry using Xero, MS Office applications and Service M8.
• Minimum 3+ years of experience in administration and customer service roles
• Intermediate level proficiency with Xero accounting software

This position is within a small but very busy, family business, so we require an adaptable person who enjoys a hands-on approach and a willingness to take on many varied day to day tasks.

This is a permanent position working at least 4 days per week plus some Saturday mornings, with varied hours throughout the week based on business demands, plus back filling staff on leave from time to time.