Administration 2IC

Harvey Norman; Northern Beaches Council; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Generous staff discounts

Career progression support

Performance recognised and rewarded

Flexible and positive work environment

Job summary

Harvey Norman is seeking a passionate Administration 2IC for the Balgowlah team to deliver Great Service, Always! to customers. As a 2IC, you will oversee purchasing processes, retail operations, and liaise with customers to provide exceptional service.

The role requires excellent English communication, strong organisational skills, and the ability to lead and motivate a team while handling accounts payable/receivable, payroll, and monthly reporting with minimal supervision.

Qualifications

• Excellent communication skills, verbal and written English.
• Strong organisational and time-management abilities.
• Ability to lead, motivate and coach a team.
• Experience with accounts-related tasks (creditors/debtors, payroll) and general administration.

Responsibilities

• Assist administration manager with creditors, debtors, banking reconciliation, accounts payable/receivable, payroll, cash books and monthly reporting.
• Maintain high levels of customer service and liaise with customers.
• Support purchasing processes and retail operations.
• Lead and motivate the administration team to deliver Great Service, Always!

Skills

Customer service excellence

Excellent communication

Team leadership

Time management

Organised

Retail operations knowledge

Problem solving

Can-do attitude

Tools

Excel

Word

Job description

• Full TimePosition
• Guaranteed base earnings
• Paths for career progression with a trusted national brand

Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.

The Harvey Norman Balgowlah Administration Team is seeking a passionate, customer service focused Administration 2IC to join them in delivering Great Service, Always! to their customers.

As a 2IC, you will have a good understanding of purchasing processes, general retail operations and liaising with customers providing exceptional customer service.

To be successful you must

• Have a passion for retail
• Be highly motivated and results driven person with outstanding customer service and communication skills
• Enjoy working in a team environment

What we require

• Excellent communication skills in both verbal and written English
• To be highly organised and possess great time management skills
• Have the ability to work under pressure, assist coaching, lead and motivated an enthusiastic team
• Assist administration manager in tasks including: Creditors, debtors, banking reconciliation, accounts payable and receivable, payroll, cash books and monthly reporting.
• Must be motivated and have a great eye for detail
• Able to work with minimal supervision
• Competent computer skills with advanced knowledge in Excel and Word
• Experience of resolving customer complaint and making quick decisions to ensure happy customers and timely accurate services
• Enthusiasm and willingness to learn with a “can do” attitude
• Have the ability to prioritise workload and meet deadlines
• Flexibility across retail trading hours including weekends, public holidays and late night trades

What we offer

• Generous staff discounts
• Harvey Norman is a strong advocate of career progression with a wide support network for professional development
• An environment where good performance is recognised and rewarded
• A flexible and positive work environment