Administration Clerk

Harvey Norman; Tweed Heads; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Generous staff discounts

Career progression support

Reward for good performance

Flexible schedule

Job summary

Harvey Norman Tweed Heads is seeking a passionate Administration Clerk to join the Administration Team, delivering great service to customers.

The role requires understanding of purchasing processes, retail operations, and customer liaison, with a focus on accuracy, organisation and teamwork.

Flexibility across trading hours, including weekends, and proficient Excel/Word skills are essential. Be part of a trusted national brand with career progression opportunities and generous staff discounts.

Qualifications

• Excellent communication in English (verbal and written)
• Organised with good time management
• Experience with filing, creditors, debtors, banking, reconciling
• Proficient in Excel and Word
• Able to work with minimal supervision
• Willing to work across retail hours, including weekends and holidays

Responsibilities

• Provide excellent customer service to customers
• Assist with purchasing processes and retail operations
• Liaise with customers to resolve inquiries and complaints
• Handle filing, banking, creditors/debtors and reconciliation tasks

Skills

Customer service

Time management

Attention to detail

Team oriented

Tools

Excel

Word

Job description

• Full TimePosition
• Guaranteed base earnings
• Paths for career progression with a trusted national brand

Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.

The Harvey Norman Tweed HeadsAdministration Team is seeking a passionate, customer service focused Administration Clerk to join them in delivering Great Service, Always! to their customers.

As a Clerk, you will have a good understanding of purchasing processes, general retail operations and liaising with customers providing exceptional customer service.

To be successful you must:

• Have a passion for retail
• Be highly motivated and results driven person with outstanding customer service and communication skills
• Enjoy working in a team environment

What we require:

• Excellent communication skills in both verbal and written English
• To be highly organised and possess great time management skills
• Experience in filing, creditors, debtors, banking, reconciling and general Adhoc
• Must be motivated and have a great eye for detail
• Able to work with minimal supervision
• Competent computer skills with sound knowledge in Excel and Word
• Experience of resolving customer complaint and making quick decisions to ensure happy customers and timely accurate services
• Enthusiasm and willingness to learn with a "can do" attitude
• Have the ability to prioritise workload and meet deadlines
• Flexibility across retail trading hours including weekends, public holidays and late night trades

What we offer:

• Generous staff discounts
• Harvey Norman is a strong advocate of career progression with a wide support network for professional development
• An environment where good performance is recognised and rewarded
• A flexible and positive work environment

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