Admin & Inventory Coordinator – Service Ops

FourQuarters Recruitment; Melbourne; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Free on-site parking

Job summary

FourQuarters Recruitment client in Melbourne seeks an Administration Officer to support daily operations, inventory, and service coordination in a busy office environment.

You will handle phone and email inquiries, maintain records, assist with warranty admin, and liaise with internal teams and customers. Training provided.

This role offers a collaborative team, on-site parking, and varied responsibilities across business functions.

Qualifications

• Previous experience in an Administration Officer, Service Administrator, Operations Administrator or similar role.
• Exposure to inventory management, stock control, service coordination or warranty administration.
• Strong computer literacy, including Microsoft Office, particularly Excel and Outlook.
• Confidence working with spreadsheets, data entry and numerical information.
• Excellent telephone manner and strong written and verbal communication skills.
• Strong organisational skills with the ability to manage competing priorities.
• High attention to detail and accuracy when processing documentation and maintaining records.
• A proactive, hands-on approach with strong problem-solving capabilities.
• A customer-first mindset and the ability to build positive relationships with colleagues and customers.
• Willingness to learn new systems, processes and industry-specific procedures.
• Experience within automotive, equipment distribution, wholesale, service or inventory-based environments would be advantageous

Responsibilities

• Manage incoming phone calls and email enquiries, providing professional and timely customer service.
• Respond to customer enquiries relating to vehicle rentals, product availability, servicing and general business operations.
• Coordinate and schedule service technicians, ensuring appointments and service requirements are effectively managed.
• Process and maintain job cards relating to vehicle sales, servicing and technician activities.
• Assist with warranty administration, including documentation, enquiries and processing.
• Maintain accurate inventory records, including stock movements, adjustments and system updates.
• Assist with stocktakes, inventory reconciliation and data entry.
• Prepare and update spreadsheets, inventory reports and general operational documentation.
• Provide general administrative support to ensure the smooth running of day-to-day operations.
• Liaise with internal departments, customers and external stakeholders to resolve enquiries and operational issues.

Skills

Administration

Customer service

Outlook

Data entry

Organizational skills

Communication

Problem-solving

Teamwork

Vehicle knowledge

Tools

Excel

Microsoft Office

Job description

FourQuarters Recruitment client in Melbourne seeks an Administration Officer to support daily operations, inventory, and service coordination in a busy office environment.

You will handle phone and email inquiries, maintain records, assist with warranty admin, and liaise with internal teams and customers. Training provided.

This role offers a collaborative team, on-site parking, and varied responsibilities across business functions.