Admin Assistant

Shade Solutions Qld; North Lakes; On-site; AUD 3,444,000 - 4,684,000; Part time

Job summary

Shade Solutions QLD, based in North Lakes, Australia, is seeking an Administrative Assistant on a casual basis to work 3 days per week from 9:00 am to 4:00 pm. The role focuses on efficient office administration, accurate record-keeping, and strong customer service.

Key duties include handling calls, scheduling, filing, invoicing with Xero, and using ServiceM8. The ideal candidate will have prior admin experience, familiarity with Xero and ServiceM8, and a solid understanding of WHS.

Qualifications

• Excellent verbal and written communication skills.
• Strong attention to detail and accuracy.
• Ability to manage multiple tasks in a busy office.

Responsibilities

• Answer and direct incoming phone calls professionally.
• Schedule appointments and coordinate calendars.
• Manage filing systems and keep accurate records.
• Perform general administrative duties.
• Process invoices using Xero and handle bookkeeping tasks.

Skills

Communication

Attention to detail

multitasking

Customer focus

Tools

Xero

ServiceM8

Microsoft Office

Job description

We are seeking a reliable, organised, and professional Administrative Assistant to join our team on a casual basis, working 3 days per week, 9:00 am to 4:00 pm. This is a varied role that requires excellent communication skills, strong attention to detail, and the ability to manage multiple tasks in a busy office environment.

Key responsibilities

Answer and direct incoming phone calls in a professional and friendly manner.

Schedule appointments and coordinate calendars.

Manage filing systems and maintain accurate records.

Perform general administrative and office duties.

Process invoices and complete bookkeeping tasks using Xero.

Manage jobs, scheduling, and customer information using ServiceM8.

Assist with Workplace Health & Safety (WHS) administration, including maintaining compliance documentation.

Provide administrative support to the management team as required.

About you

Excellent verbal and written communication skills.

Previous administration or office experience.

Experience using Xero and ServiceM8.

Sound knowledge of Workplace Health & Safety (WHS).

Strong organisational and time management skills.

Ability to work independently and manage competing priorities.

High attention to detail and accuracy.

Friendly, professional, and customer-focused.

Competent using Microsoft Office and general computer systems.

About us

Shade Solutions QLD is a family-owned and operated business based in North Lakes, specialising in quality shade solutions for residential and commercial customers. We pride ourselves on delivering outstanding customer service, quality workmanship, and creating a friendly, supportive workplace where our team can thrive.

Casual position working 3 days per week (9:00 am – 4:00 pm).

Supportive, family-oriented team environment.

Variety in your day-to-day work.

Competitive hourly rate based on experience.