Admin Apprentice & Trainee - Early Careers Support

Monadelphous; Western Australia; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Flexible working from home option

Job summary

Monadelphous is seeking an Apprentice and Trainee Admin to join our head office in Victoria Park. You will work with the Early Careers Team to support apprentices and trainees across the business and collaborate with internal and external stakeholders.

Key duties include managing the shared inbox, delivering high-level customer service, and maintaining training records. You will also handle data entry in Excel and internal systems, and assist with monthly reports and compliance tasks.

Qualifications

• High level of customer service.
• Excellent attention to detail.
• Friendly, approachable, and passionate about helping others succeed.

Responsibilities

• Manage shared inbox and respond to enquiries in a timely manner.
• Deliver high-level customer service to apprentices, trainees, internal and external stakeholders.
• Monitor apprentice and trainee anniversaries, wage progression, and key contract milestones.
• Maintain accurate data entry and record management across Excel, Avature, and internal systems.
• Coordinate TAFE call-ups and maintain accurate training records.
• Prepare end-of-month reports, dashboards, and performance infographics.
• Maintain compliance records and support audit requirements.
• Provide administrative and operational support to Advisors.

Skills

Customer service

Attention to detail

Friendly & proactive

Tools

Excel

Avature

Job description

Monadelphous is seeking an Apprentice and Trainee Admin to join our head office in Victoria Park. You will work with the Early Careers Team to support apprentices and trainees across the business and collaborate with internal and external stakeholders.

Key duties include managing the shared inbox, delivering high-level customer service, and maintaining training records. You will also handle data entry in Excel and internal systems, and assist with monthly reports and compliance tasks.