Apprentice Admin & Trainee – Growth & Flexible Work

Monadelphous Group; Perth; On-site; AUD 42,000 - 56,000; Full time

Job summary

Monadelphous Group is seeking an Apprentice and Trainee Admin to join our head office in Victoria Park. As part of the Early Careers Team, you will support apprentices and trainees across the business, coordinating with internal and external stakeholders and handling a wide range of administrative tasks.

You’ll manage shared inboxes, deliver high-level customer service, track anniversaries and wage progression, maintain data in Excel and Avature, and prepare reports and dashboards.

Qualifications

• Experience delivering end-to-end service for apprenticeships.
• Ability to multitask in a fast-paced environment.
• Experience with apprenticeship administration or training program management is a plus.

Responsibilities

• Management of shared inbox and respond to enquiries in a timely manner.
• Deliver high-level customer service to apprentices, trainees, internal and external stakeholders.
• Monitor apprentice and trainee anniversaries, wage progression, and key contract milestones.
• Maintain accurate data entry and record management across Excel, Avature, and internal systems.
• Coordinate TAFE call-ups and maintain accurate training records.
• Prepare end-of-month reports, dashboards, and performance infographics.
• Maintain compliance records and support audit requirements.
• Provide administrative and operational support to Advisors.

Skills

Customer service

Attention to detail

Friendly and approachable

Tools

Excel

Avature

Job description

Monadelphous Group is seeking an Apprentice and Trainee Admin to join our head office in Victoria Park. As part of the Early Careers Team, you will support apprentices and trainees across the business, coordinating with internal and external stakeholders and handling a wide range of administrative tasks.

You’ll manage shared inboxes, deliver high-level customer service, track anniversaries and wage progression, maintain data in Excel and Avature, and prepare reports and dashboards.