Accounts Receivable Officer - Toowoomba

JJ's Waste & Recycling; Toowoomba Regional; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Health funds

Novated leasing

Banking partnerships

Career development

Job summary

JJ’s Waste & Recycling is seeking an experienced Accounts Receivable Officer to manage customer accounts, process payments, resolve enquiries, and support debt collection. You will collaborate with internal teams to ensure accurate records and timely payments in a Toowoomba-based, full-time role.

The role requires experience in accounts receivable, excellent communication skills, and the ability to work independently while contributing to a team.

Qualifications

• Experience in Accounts Receivable is essential.
• Excellent written and verbal communication skills, with the ability to build positive relationships with stakeholders.
• Ability to manage multiple tasks and priorities in a fast-paced environment.

Responsibilities

• Process and allocate customer payments accurately.
• Maintain customer accounts and ensure records remain up to date.
• Follow up outstanding accounts while maintaining positive customer relationships.
• Reconcile customer accounts and investigate discrepancies.
• Respond to customer enquiries via phone and email professionally and efficiently.
• Work closely with Operations, Sales, Administration and Management teams to resolve account queries.
• Contribute to continuous improvement initiatives and process efficiencies.

Skills

Accounts Receivable

MS Excel

Customer service

Attention to detail

Tools

Microsoft Office

Job description

National family-owned and operated business with over 90 years of experience

Job Security in an essential services industry | Join a team committed to serving our communities

Work for a company that values its people and their contributions

Join our Accounts Receivable team and play an important role in delivering excellent customer service while ensuring customer accounts are managed accurately and efficiently.

Why Join Us?

At JJ's Waste & Recycling, you’ll be joining more than just a business – you’ll be joining a team that values its people, supports career development, and recognises the important role every employee plays in our success.

When you join our team, you’ll enjoy:

• Job security with Australia’s largest family-owned waste management company.
• A stable, full-time role in an essential services industry.
• Ongoing learning, career development, and opportunities for growth.
• A supportive workplace with a collaborative and experienced team.
• Professional, clean and well-maintained office locations that provide a welcoming and well-equipped working environment.
• The opportunity to work for a company that values its people and recognises your contribution.

About the Role

We are seeking an experienced Accounts Receivable Officer, who will be responsible for managing customer accounts, processing payments, resolving account enquiries and supporting the collection of outstanding debt. You will work closely with customers and internal teams to ensure accounts are accurate, payments are allocated correctly and exceptional customer service is maintained.

Location: Toowoomba

Experience: Experience in Accounts Receivable is Required

Start/Finish Times: 9.00am - 5.00pm

Days of Work: Full Time, Monday to Friday

What You’ll Do

• Process and allocate customer payments accurately.
• Maintain customer accounts and ensure records remain up to date.
• Follow up outstanding accounts while maintaining positive customer relationships.
• Reconcile customer accounts and investigate discrepancies.
• Respond to customer enquiries via phone and email professionally and efficiently.
• Work closely with Operations, Sales, Administration and Management teams to resolve account queries.
• Contribute to continuous improvement initiatives and process efficiencies.

What You’ll Bring

• Previous experience in Accounts Receivable is essential.
• Experience in Accounts Payable will be advantageous, but not essential.
• Ability to remain calm and professional when managing debt recovery and difficult customer conversations.
• Excellent written and verbal communication skills, with the ability to build positive relationships with a range of stakeholders.
• Strong attention to detail, with the ability to manage multiple tasks and priorities.
• Ability to work independently while contributing effectively as part of a team.
• Proficiency in Microsoft Office, specifically Excel, and other administrative systems, with a willingness to learn new software and processes.
• Excellent organisational and time management skills, with the ability to prioritise workload in a fast-paced environment.
• A positive attitude, strong work ethic, and commitment to delivering exceptional customer service.

What We Offer

We appreciate there is more to life than work, and so we provide a variety of work options to ensure the job gets done; along with competitive remuneration and a range of benefits, regardless of your role or location including:

• The security of an essential services industry
• Career development and growth opportunities
• Health funds and car related discounts
• Novated leasing options
• Banking partnerships - including financial, budgeting, and mortgage advice

Life at JJs

JJ’s Waste & Recyclingis Australia’s largest family-owned and operated waste management company. From our beginnings as a small family business, we’ve grown into a global operation servicing Australia, New Zealand and the United States.

But JJ’s is more than bin collection - we are one company with 17 divisions, employing more than 2,700 people and together we exist to continuously improve waste management and the impact that waste has on the community and environment. To find out more about JJ’s, visit our website.

Ready to Join the Team?

If you're looking for a stable job with a company that values its people, we'd love to hear from you. and start your career with JJ's.

Want to learn more about working with us? Listen to what our employees have to say!