Administration Assistant - Townsville

JJ's Waste & Recycling; Townsville City; On-site; AUD 52,000 - 70,000; Full time

Benefits offered by this job

Health funds

Novated leasing

Banking partnerships

Job summary

JJ’s Waste & Recycling is seeking an organised and proactive Administrator to support depot operations and deliver exceptional customer service. You’ll be a key member of a busy team, handling administrative tasks, data entry, and day-to-day communications.

This full-time role offers stability in an essential services industry, with opportunities for growth in a long-standing, Australian-owned company that values its people and contributions.

Qualifications

• Organised, proactive administrator with strong customer service focus.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Proficient with standard office software and administrative systems.

Responsibilities

• Provide administrative support to the depot operations.
• Deliver outstanding customer service as the first point of contact.
• Handle data entry, filing and correspondence efficiently.
• Coordinate with Operations, Sales and Management to ensure smooth information flow.
• Undertake other duties as required by the team.

Skills

Accounts Payable

Customer service

Data entry

Multitasking

Tools

Office Suite

CRM systems

Job description

National family-owned and operated business with over 90 years of experience

Job Security in an essential services industry | Join a team committed to serving our communities

Work for a company that values its people and their contributions | Opportunities for growth

Join our team as an Administrator and help deliver exceptional customer service while supporting the day-to-day success of our depot.

Why Join Us?

At JJ's Waste & Recycling, you'll join an Australian-owned company that's been keeping communities clean and running for generations. Our trucks are a familiar sight across the country, delivering an essential service people rely on every day.

When you join our team, you’ll benefit from:

Job security with Australia’s largest family-owned waste management company.

stable role in an essential services industry.

Ongoing learning, career development, and opportunities for growth.

A supportive workplace with a collaborative and experienced team.

Professional, clean and well-maintained offices that provide a welcoming and well-equipped working environment.

The opportunity to work for a company that values its people and recognises your contribution.

Ready to learn more about life as an Administrator at JJs? See our video below.

About the Role

We're looking for an organised, proactive Administrator who enjoys variety and takes pride in keeping things running smoothly. You'll be a key member of our team, providing administrative support, delivering outstanding customer service, and helping ensure the day-to-day operations of the depot run efficiently.

This is a role for someone who enjoys working with people, thrives in a fast-paced environment, and is confident managing competing priorities. You'll be trusted to manage your workload, contribute ideas for improving processes, and build strong relationships with customers and colleagues alike. In return, you'll join a supportive team where initiative is valued, achievements are recognised, and there are genuine opportunities to develop your skills and grow your career.

Days of Work: Monday to Friday | Full Time

What You’ll Do

As the first point of contact for our customers, you'll play an important role in creating a positive customer experience while providing administrative support that helps keep our depot operating efficiently.

Your responsibilities will include:

• General administration, data entry and office support


• Answering telephones and responding to email enquiries


• Manage incoming and outgoing correspondence ensuring timely responses, appropriate follow up, escalations and preparing outgoing correspondence as required


• Working closely with Operations, Sales, Administration and Management to ensure the flow of information


• Undertake other duties as requested

What You’ll Bring

• Previous experience in Accounts Payable or a similar role is highly regarded


• Excellent communication skills, both written and verbal, with the ability to interact with various stakeholders


• Detail orientated, able to manage and prioritise multiple tasks at once


• Able to work independently while also being a collaborative team player


• Proficient in office software and administrative systems, with a willingness to learn new tools and processes


• Excellent time management skills with the ability to multitasks and prioritise workload


• Positive attitude and strong work ethic, with a commitment to achieving customer service of the highest standard

What We Offer

We appreciate there is more to life than work, and so we provide a variety of work options to ensure the job gets done; along with competitive remuneration and a range of benefits, regardless of your role or location including:

• The security of an essential services industry


• Career development and growth opportunities


• Health funds and car related discounts


• Novated leasing options


• Banking partnerships - including financial, budgeting, and mortgage advice

Life at JJs

JJ’s Waste & Recycling is Australia’s largest family-owned and operated waste management company. From our beginnings as a small family business, we’ve grown into a global operation servicing Australia, New Zealand and the United States.

But JJ’s is more than bin collection - we are one company with 17 divisions, employing more than 2,700 people and together we exist to continuously improve waste management and the impact that waste has on the community and environment. To find out more about JJ’s, visit our website.

Ready to Join the Team?

If you're looking for a stable job with a company that values its people, we'd love to hear from you. and start your career with JJ's.