Account & Sales Lead — Full Customer Journey, Flexible Hours

Recruit Shop Pty Ltd; Queanbeyan-Palerang; On-site; AUD 80,000 - 100,000; Full time

Benefits offered by this job

Quarterly Profit Share

Flexible Working Hours

Job summary

Recruit Shop Pty Ltd is seeking a sales-focused professional to manage and grow a portfolio of customer accounts, from initial enquiry and quotes to order production and delivery. You will own every step of the customer experience in a family-owned Australian manufacturing environment.

The role emphasizes outbound calling, strong phone communication, and independence within a small team, with MYOB and Pipedrive experience valued but not essential. Australian work rights are required.

Qualifications

• At least 1 year of sales experience, ideally phone-based or B2B/trade rather than retail-only
• Confident, clear phone communication and a professional manner
• A proactive approach and willingness to make outbound calls, not just handle inbound enquiries
• Comfort working independently within a small, close-knit team
• CRM/ERP experience, with Pipedrive and MYOB knowledge highly regarded though not essential
• Full Australian work rights, ongoing with no visa restrictions

Responsibilities

• Handling inbound calls and preparing accurate quotes using MYOB
• Driving sales growth by following up open quotes and making outbound calls to existing and prospective customers
• Maintaining accurate customer and opportunity records in Pipedrive
• Tracking orders through production and keeping customers updated on delivery timelines
• Taking ownership of customer issues and coordinating a timely resolution

Job description

Recruit Shop Pty Ltd is seeking a sales-focused professional to manage and grow a portfolio of customer accounts, from initial enquiry and quotes to order production and delivery. You will own every step of the customer experience in a family-owned Australian manufacturing environment.

The role emphasizes outbound calling, strong phone communication, and independence within a small team, with MYOB and Pipedrive experience valued but not essential. Australian work rights are required.