Account & Roster Coordinator — Growth Path in Logistics

Action Workforce; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Weekly pay

Employee Assistance Program

Career progression

Job summary

Action Workforce is seeking a motivated Junior Account Manager / Roster Coordinator for our Laverton North operation. This full-time, permanent role supports on-site partnerships with top transport and logistics clients and involves roster creation, client liaison, and end-to-end employee lifecycle tasks.

You will thrive in a fast-paced, collaborative team and contribute to exceptional service delivery and workforce efficiency. Weekly pay and career progression opportunities are highlights.

Qualifications

• Excellent verbal and written communication skills.
• Strong attention to detail and effective time management.
• Confident and friendly phone manner.
• Proactive approach to problem-solving and willing to take initiative.
• Competent with computers and technology.
• Thrives in a small, efficient team.

Responsibilities

• Maintain a consistent presence on site with a key partner.
• Assist to fill high-volume client job orders.
• Create and manage employee rosters based on client requirements.
• Perform administrative tasks to support operational efficiency.
• Provide high-quality customer service through proactive client liaison and account management.
• Handle end-to-end employee lifecycle activities including onboarding, performance management, and terminations.
• Address payroll and WHS-related employee issues with professionalism.
• Develop and maintain relationships with clients and casual employees.
• Foster a positive rapport and collaborative work environment.

Skills

Verbal and written communication

Attention to detail

Time management

Phone manner

Proactive problem-solving

Tech-savvy

Team environment

Valid driver’s license

Job description

Action Workforce is seeking a motivated Junior Account Manager / Roster Coordinator for our Laverton North operation. This full-time, permanent role supports on-site partnerships with top transport and logistics clients and involves roster creation, client liaison, and end-to-end employee lifecycle tasks.

You will thrive in a fast-paced, collaborative team and contribute to exceptional service delivery and workforce efficiency. Weekly pay and career progression opportunities are highlights.