Senior Account Manager – Logistics & Growth (Flexible)

DHL Supply Chain; Sydney; On-site; Confidential; Full time

Benefits offered by this job

Annual bonuses

Staff lunches

Employee recognition

Staff discounts

Job summary

DHL Supply Chain Australia is seeking an Account Manager to act as the crucial link between operations, customers and the broader business. You will help overcome daily logistical challenges in a fast-paced environment, with the autonomy to make decisions and grow professionally.

Lead account strategy, manage profitability, and drive continuous improvements while collaborating across functions to ensure customer success and strong performance for DHL’s portfolio.

Qualifications

• Proven track record in logistics, 3PL or 4PL environments.
• Experience in Account Management within Lifesciences/Healthcare is preferred.
• Strong negotiation and relationship-building skills.
• P&L experience and profitability focus.
• Proficient with MS Office; exposure to a warehouse management system.

Responsibilities

• Partner with leading customer to develop and grow their business.
• Initiate continuous improvement programs for a competitive edge.
• Understand customer needs and drive their success.
• Ensure profitable growth and manage P&L.
• Support all key account functions including complaints and claims.

Skills

Account management

Logistics experience

P&L experience

Negotiation

MS Office

Warehouse management system

Lifesciences sector

Tools

MS Office (Excel, PowerPoint)

Job description

DHL Supply Chain Australia is seeking an Account Manager to act as the crucial link between operations, customers and the broader business. You will help overcome daily logistical challenges in a fast-paced environment, with the autonomy to make decisions and grow professionally.

Lead account strategy, manage profitability, and drive continuous improvements while collaborating across functions to ensure customer success and strong performance for DHL’s portfolio.