Account Manager – Field Recruitment & Rostering

Action Workforce; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Employee Assistance Program

Weekly pay

Career progression

Work with large transport and logistic

Job summary

Action Workforce Pty is seeking an Account Manager in Laverton North, VIC. This full-time, permanent role combines office work with on-site client visits to deliver top-tier recruitment services for blue-collar staffing.

You will manage client relationships, fill high-volume orders, create rosters, and oversee end-to-end employee lifecycle activities including onboarding and payroll support.

Qualifications

• Demonstrated experience in sales or client relationship management.
• Excellent verbal and written communication.
• Attention to detail and strong time management.
• Proactive and confident phone manner.
• Valid drivers license and reliable transport.

Responsibilities

• Maintain a consistent presence through regular client site visits.
• Efficiently fill high volume client job orders.
• Create and manage employee rosters based on client requirements.
• Conduct client site visits on a regular basis.
• Ensure high-quality customer service through proactive client liaison and account management.
• Handle end-to-end employee lifecycle activities, including onboarding, performance management, and terminations.
• Address payroll and WHS related employee issues with professionalism.
• Develop and maintain strong relationships with clients and casual employees.
• Foster a positive rapport and collaborative work environment.
• Perform administrative tasks to support operational efficiency.

Skills

Sales experience

CRM experience

Client management

Strong communication

Tools

CRM software

Job description

Action Workforce Pty is seeking an Account Manager in Laverton North, VIC. This full-time, permanent role combines office work with on-site client visits to deliver top-tier recruitment services for blue-collar staffing.

You will manage client relationships, fill high-volume orders, create rosters, and oversee end-to-end employee lifecycle activities including onboarding and payroll support.