Account Manager

Action Workforce; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Employee Assistance Program

Weekly pay

Career progression

Work with large transport and logistic

Job summary

Action Workforce Pty is seeking an Account Manager in Laverton North, VIC. This full-time, permanent role combines office work with on-site client visits to deliver top-tier recruitment services for blue-collar staffing.

You will manage client relationships, fill high-volume orders, create rosters, and oversee end-to-end employee lifecycle activities including onboarding and payroll support.

Qualifications

• Demonstrated experience in sales or client relationship management.
• Excellent verbal and written communication.
• Attention to detail and strong time management.
• Proactive and confident phone manner.
• Valid drivers license and reliable transport.

Responsibilities

• Maintain a consistent presence through regular client site visits.
• Efficiently fill high volume client job orders.
• Create and manage employee rosters based on client requirements.
• Conduct client site visits on a regular basis.
• Ensure high-quality customer service through proactive client liaison and account management.
• Handle end-to-end employee lifecycle activities, including onboarding, performance management, and terminations.
• Address payroll and WHS related employee issues with professionalism.
• Develop and maintain strong relationships with clients and casual employees.
• Foster a positive rapport and collaborative work environment.
• Perform administrative tasks to support operational efficiency.

Skills

Sales experience

CRM experience

Client management

Strong communication

Tools

CRM software

Job description

Location: Laverton North, VIC
Job type: Permanent, Full-Time
Hours: Monday to Friday 9am -5pm

About Us

Founded in 1968, Ashley Services Group Limited (ASG) is a leading Labour Hire, Technical Services, and Training organisation with over 50 years of expertise in workforce management. With a national presence in Australia and a team of over 300 staff and 7,000+ associates, we are dedicated to delivering exceptional business improvement programs.

Our signature business, Action Workforce, specialises in providing staff for sectors such as transport and logistics, manufacturing, and horticulture. Its the perfect environment to develop and hone skills that will advance your career.

The Opportunity

We’re on the lookout for a driven Account Manager to join our fast-paced blue-collar recruitment team! Based in Laverton North, this full-time, permanent role offers strong career growth and the perfect mix of office and on-site work — where you’ll deliver top-tier service and make a real impact every day.

Key Responsibilities

• Maintaining a consistent presence through regular client site visits
• Efficiently fill high volume client job orders.
• Create and manage employee rosters based on client requirements.
• Conduct client site visits on a regular basis.
• Ensure high-quality customer service through proactive client liaison and account management.
• Handle end-to-end employee lifecycle activities, including on-boarding, performance management, and terminations.
• Address employee issues related to payroll and workplace health & safety (WHS) with professionalism and efficiency.
• Develop and maintain strong professional relationships with clients and casual employees.
• Foster a positive rapport and collaborative work environment
• Perform necessary administrative tasks to support operational efficiency.

Requirements

• Experience in sales or customer relationship management roles is highly desirable
• Excellent verbal and written communication skills
• Strong attention to detail and effective time management abilities
• Confident and friendly phone manner
• Positive attitude with a proactive approach to problem-solving
• Computer literate with proficiency in relevant systems
• Ability to thrive in a small, highly efficient team environment
• Valid drivers licence and reliable transport

Benefits

• Access to a top-tier Employee Assistance Program – because your wellbeing matters
• Weekly pay – reliable income, right on time, every time
• Real career progression – grow and advance with a thriving business
• Work alongside Australia’s largest transport and logistics providers

Open to all qualified applicants, including those requiring visa sponsorship.

Only shortlisted applicants will be contacted.