Account Manager

Mulpha International Bhd Company No: 197401002704 (19764-T)

Sydney

On-site

AUD 90,000 - 120,000

Full time

14 days+

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Benefits offered by this job

Hotel and Dining Discounts

Birthday Leave

Mulpha Academy/Study Assistance

Wellbeing Hub/Healthcare Discounts

Free Car Parking

Job summary

The Signal Group in Sydney is seeking an Account Manager to focus on client retention, new business wins, and expanding our Sydney market share. You will build a strong pipeline through strategic networking, relationship building, and proactive account management.

You will collaborate with internal teams to onboard customers, plan contracts, and drive growth across the territory while maintaining a high standard of service and reporting to management.

Qualifications

Proven business development experience.
Experience in retail, merchandise, apparel, safety or promotional products is desirable.
Track record of growing a B2B customer base and achieving sales targets.
Experience with sales reporting and territory planning.
Strong sales discipline and communication skills.

Responsibilities

Achieve budgeted sales and trading margin contribution targets.
Monitor sales by product group to identify areas of opportunity.
Develop strategies to further advance organic growth.
Onboarding customers for successful first order with internal team.
Strategic plans for contract retention with key stakeholders.
Meet regularly with management to discuss contracts, growth opportunities and territory activity.
Understand reporting needs and proficiency.
Liaise with Group Sales Manager to prepare an annual budget by client.

Skills

Business development

Retail experience

B2B sales

Sales reporting

Communication skills

Job description

Account Manager

Posted: 11/09/2026

Closing Date: 27/11/2026

Job Type: Permanent - Full Time

Location: Sydney

Job Category: Sales

The Signal Group is one of Australia’s largest staff identification and branded merchandise providers. We specialise in creating high-quality branded products for businesses, events, and organizations nationwide. With a reputation for excellence and innovation, we pride ourselves on delivering exceptional products and outstanding customer service.

We work closely with our clients to develop customised products to showcase the full potential of their brands. We support them with innovative solutions that identify people, recognise their achievements, and help their diverse business grow.

In the role of Account Manager, you will focus on client retention, new business wins and grow our Sydney market share. You will have a strong desire to want to grow and develop a strong pipeline of business opportunities through strategic networking and relationship building.

Key Responsibilities Will Include But Not Limited To

Achieve budgeted sales and trading margin contribution targets.
Monitor sales by product group to identify areas of opportunity.
Develop strategies to further advance organic growth.
Onboarding customers for successful first order in partnership with internal account management team.
Strategic plans for contract retention working alongside key stakeholders.
Meet regularly with management to discuss contracts, field work, growth opportunities and opposition activities in the territory.
Understand reporting needs and proficiency.
Liaise with Group Sales Manager to prepare an annual budget by client.

YOUR BACKGROUND

Proven business development experience.
Previous experience in retail, merchandise, apparel, safety and or promotional products would be highly desirable.
Growing B2B customer base success in winning new business and achieving sales targets.
Sales reporting and territory planning experience.
Strong sales discipline and communication skills.

Mulpha Benefits