Account Manager

Mulpha; Sydney; On-site; AUD 80,000 - 120,000; Full time

Benefits offered by this job

Hotel and Dining Discounts

Lifestyle Platform with 400+ retailer

Salary Sacrificing/Financial Education

Wellbeing Hub/Healthcare Discounts

Free Car Parking

Job summary

The Signal Group in Sydney is seeking an Account Manager to focus on retaining clients, securing new business, and expanding our market share. You will build a robust pipeline through strategic networking and relationship development.

You will onboard customers with the internal team, develop growth plans, and ensure delivery against budgets while collaborating with stakeholders for contract retention across the territory.

Qualifications

• Proven ability to grow a B2B client base.
• Experience meeting sales targets and budgets.
• Strong communication and negotiation skills.

Responsibilities

• Achieve budgeted sales and trading margin contribution targets.
• Monitor sales by product group to identify opportunities.
• Develop strategies to advance organic growth.
• Onboard customers to secure first orders with internal account management team.
• Strategic plans for contract retention with key stakeholders.
• Meet regularly with management to discuss contracts, opportunities and territory activity.
• Understand reporting needs and proficiency.
• Liaise with Group Sales Manager to prepare an annual budget by client.

Skills

New business development

Sales reporting

Territory planning

Strong communication

Job description

The Signal Group is one of Australia’s largest staff identification and branded merchandise providers.We specialize in creating high-quality branded products for businesses, events, and organizations nationwide. With a reputation for excellence and innovation, we pride ourselves on delivering exceptional products and outstanding customer service.

We work closely with our clients to develop customised products to showcase the full potential of their brands. We support them with innovative solutions that identify people, recognise their achievements, and help their diverse business grow.

In the role of Account Manager, you will focus on client retention, new business wins and grow our Sydney market share. You will have a strong desire to want to grow and develop a strong pipeline of business opportunities through strategic networking and relationship building.

Key responsibilities will include but not limited to

• Achieve budgeted sales and trading margin contribution targets.
• Monitor sales by product group to identify areas of opportunity.
• Develop strategies to further advance organic growth.
• Onboarding customers for successful first order in partnership with internal account management team.
• Strategic plans for contract retention working alongside key stakeholders.
• Meet regularly with management to discuss contracts, field work, growth opportunities and opposition activities in the territory.
• Understand reporting needs and proficiency.
• Liaise with Group Sales Manager to prepare an annual budget by client.

YOUR BACKGROUND

• Previous experience in retail, merchandise, apparel, safety and or promotional products would be highly desirable.
• Growing B2B customer base success in winning new business and achieving sales targets.
• Sales reporting and territory planning experience.
• Strong sales discipline and communication skills.

MULPHA BENEFITS

• At Mulpha, you can enjoy a range of benefits including:
• Hotel and Dining Discounts
• Lifestyle Platform with 400+ retailer discounts
• Salary Sacrificing/Financial Education and benefits.
• Wellbeing Hub/Healthcare Discounts/Employee Assistance Program
• Free Car Parking/Car Parking Discounts at some of our Offices/Venues